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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
1,100 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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1,100 Reviews of Mercedes-Benz of Buckhead

February 18, 2026

My sales advisor, Allen Morris and Theresa Lee, processor who explained how to operate interior components, delivered superior service. More

by Terryvawter
Recommend Dealer
Yes
Employees Worked With
Allen Morris, Theresa Lee, George I ( finance explained terms)
Feb 20, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2026

The issue I original posted with Mercedes of Buckhead has been resolved. Once the General Manager reached out to me and we were able to discuss the issue, it was resolved to my complete satisfaction. I shou More

by jack.m
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sales: Tevin Glover
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the sales department and the issue your wheel. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

Feb 19, 2026 -

jack.m responded

I have responded to you with my email, cell number and text. I look forward discussing with you.

Feb 19, 2026 -

jack.m responded

I responded my email yesterday with my contact information. Have you received? jack.m@comcast.net, 301-481-7159 cell/text

February 16, 2026

Excellent customer service. The staff is professional, knowledgeable and very friendly. I am always impressed with their service and timely delivery. More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Hello Vickie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2026

My car had an unexpected problem and you were able to get me in the next day and supply a loaner. Very happy about that. Also, everyone was incredibly nice and helpful. Good to have Troy Bartkowiscz as my lo More

by djvanhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Bartkowicz
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Troy here at Mercedes-Benz of Buckhead! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2026

My advisor Mark is awesome, always keeps me informed. Highly recommend him for anybody that needs Mercedes service. More

by meekergd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with Mark. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Buckhead

February 16, 2026

Tevin was amazing and very professional. He was very transparent with the pricing for our service. More

by Fking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tevin here at Mercedes-Benz of Buckhead! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2026

I told you all several times that you had the wrong number. I got repeated updates and messages on a cat that isn’t mine. Poor owner must have been confused as to why no updates were being given. LISTE More

by sbright87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person sending constant text . And the lady that called directly and never corrected the number after I verified that she had it incorrect.
Feb 19, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and help update the information we have on file. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

February 12, 2026

Great service…. Brett Weaver, our service advisor , is excellent…all went very smoothly….timely and efficient More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Weaver
Feb 14, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with Brett. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Jason was a true professional service was on point work was done on time. The Wife was very satisfied. Thanks for the great service More

by anthonywalley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 13, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we really appreciate your feedback! Until the next time we meet, take care!

February 08, 2026

I’ve been going to the Buckhead Mercedes dealers for the past three years and they have been phenomenal. Thanks to Joe who is my advisor. He’s so friendly very caring and he explains everything in full deta More

by Ana Watler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 12, 2026 -

Mercedes-Benz of Buckhead responded

Hi Ana, thank you so much for the positive review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Buckhead!

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