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Mercedes-Benz of Buckhead - Service Center
Atlanta, GA
105 Reviews
105 Reviews of Mercedes-Benz of Buckhead - Service Center
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December 30, 2019
I waited for my car for about 30 minutes after being called to pick it up. With 2nd year service of over $700, my rear window wiper blade was not checked. Shortly afterward I was on trip with large amou called to pick it up. With 2nd year service of over $700, my rear window wiper blade was not checked. Shortly afterward I was on trip with large amount of rain and that wiperblade was useless. More
by c.redmond
Employees Worked With
Bret Weaver
December 05, 2019
Excellent efficient service from service advisor tony Nardone as usual. Can’t say enough good words about Tony’s service assistance. He makes service accurate, efficient. employee Jamila(?)? Was exceptio Nardone as usual. Can’t say enough good words about Tony’s service assistance. He makes service accurate, efficient. employee Jamila(?)? Was exceptionally helpful, pleasant and dedicated in solving problem with getting loaner car. She stayed with problem until resolved which took at least 45 minutes More
by Jann
Employees Worked With
All employees I encountered went way beyond to be helpful, friendly.
November 25, 2019
I have always had excellent as well as timely service. Troy, my service advisor keeps me updated on the progress throughout the service appointment which is very important. Troy, my service advisor keeps me updated on the progress throughout the service appointment which is very important. More
by gnolan
Employees Worked With
Troy Bartkowicz
November 20, 2019
A service that I had an appointment for that would typically only take 2 hours, turned into 5 hours. With little no communication with an update. typically only take 2 hours, turned into 5 hours. With little no communication with an update. More
by ericambrown21
Employees Worked With
Dont remember his name
November 18, 2019
There are 2 Mercedes Benz Dealerships closer to me than MB of Buckhead. I drive the Extra Miles just to do Business with this Dealership. Everyone welcomes me here even if I am here to get a carwash. Ex MB of Buckhead. I drive the Extra Miles just to do Business with this Dealership. Everyone welcomes me here even if I am here to get a carwash. Excellent Dealership and Personal. More
by wallace
Employees Worked With
Troy Barkowitz - Service Technician and Gerald DeBerry - Appearance Manager , Fred Watkins
November 09, 2019
The team at Mercedes always keep their word and time frame when they will complete car repair. The work is completed to my satisfaction. Always great Customer Service. frame when they will complete car repair. The work is completed to my satisfaction. Always great Customer Service. More
by Steve
Employees Worked With
Brett Weaver, Andrew Patrone
October 21, 2019
Service - inspection to determine why would engage in drive I waited for over 30 mins for service guy...had to go looking for him. Turns out he was very busy talking w/ someone on the phone w/ problems and apo I waited for over 30 mins for service guy...had to go looking for him. Turns out he was very busy talking w/ someone on the phone w/ problems and apologized profusely for keeping me waiting. More
by Ginger
Employees Worked With
Hee Soo Hong, Jason Reeves, David Olson
October 15, 2019
Awesome! Excellent! The staff in place are first rate. I get what I expect, exceptional service from the service advisor and overall a great experience in a Excellent! The staff in place are first rate. I get what I expect, exceptional service from the service advisor and overall a great experience in a timely manner. More
by Nextlevel
Employees Worked With
Aidan Akins, Denis Bardizbanian
September 22, 2019
I am very disappointed ( Service MB Buckhead) I'm very disappointed with the brand and the dealership Mercedes Buckhead! I bought the new Mercedes A 220 at dealership Buckhead, the car is shaking I'm very disappointed with the brand and the dealership Mercedes Buckhead! I bought the new Mercedes A 220 at dealership Buckhead, the car is shaking the transmission in the second maintenance! An employee made me two recommendations, change the car for a used Honda, the second floor in the car until break! I proposed to ride in the car 30 minutes with someone from the company and told me you don't have this time to waste on me! My feeling is that I bought the worst car! I don't feel safe and comfortable taking my car at the dealership Mercedes buckhead !!! I'm going to look for Mercedes USA! More
by Alexandre
Employees Worked With
Raphaell
September 21, 2019
Great Will return in the future. Service was good. Loaner vehicle was nice. Waiting wasn't too long. Every one was very professional and kind. Thank you Will return in the future. Service was good. Loaner vehicle was nice. Waiting wasn't too long. Every one was very professional and kind. Thank you More
by C300mama
Employees Worked With
Dumas
