Mercedes-Benz of Buckhead
561 Lifetime Reviews
2799 Piedmont Rd NE, Atlanta, Georgia 30305 Directions
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 14, 2019
"Service Department "
- Natalie pageTHE REASON I GIVE THEM A 5 STAR IS BECAUSE THEY DON'T HAVE 5 OR MORE .MY SERVICE advisor Michael Goggins is the best wouldnt trade him for nothing in the world always making sure im Satisfied with the service and takes his time making sure everything is complete at a timely matter .So if your looking for someone that will take their time Nd answer all your question and make sure the job is done then hes the #1
Read MoreEmployees Worked With
December 29, 2018
"Poor communication and customer service from Service Dept. "
- Jpope747Negative experience ongoing with Mercedes-Benz of Buckhead service department. Had my car towed to the dealership on a Thursday after confirming with service that an advisor would call first thing Friday morning. Spent all of Friday and Saturday trying to get updates from the Mercedes-Benz of Buckhead Service Department - they have had my vehicle 72 hours/16+ working hours without originating ANY updates on my vehicle. Take your vehicle to their competitors instead - Mercedes-Benz of Marietta or South Atlanta. $165 dollar diagnostic fee PER issue - need your sunroof button replaced? $165 rolled into cost of repair. Obscene service costs ($760 for oil, filter, fluids, "suspension tightening")
Read MoreEmployees Worked With
December 28, 2018
"Fabulous end to end experience "
- Mel SorrMercedes Benz of Buckhead is Top Notch in car buying experience, service and customer experience. I’ve bought 3 Mercedes from them. Customer for life. 5 Star end to end custoner journey!
Read MoreFeatured Inventory
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Photos & Amenities
- Automated Car Wash
- Drive-In Service
- Free Drinks
- Indoor Customer Parking
- Rental Car Service Onsite
- Television
- Valet Parking
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Authorized Parts Store
- Shuttle Service
- Television
- Children's Play Room
- Laptop Computers
- Vending Machines
- Quick Lube
- Children's Play Room
- Children's Play Room
- Children's Play Room
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