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Mercedes-Benz of Buckhead - Service Center

Atlanta, GA

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105 Reviews

105 Reviews of Mercedes-Benz of Buckhead - Service Center

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June 11, 2019

Horrible Experience First off, I’ve had to purchase (2) SETS OF TIRES every year since, I bought my 2017 c300 Mercedes. I’ve also had to have the (ROTORS, BRAKES) replace More

by kwells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jason, king
May 18, 2019

Always great service These guys always spend great attention to detail. When I show up for my appointment my loaner car is waiting . I never have to waste time waiting. Wh More

by Dogfan82
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason King
May 15, 2019

Scheduled Service Always do a great job of customer service while getting my vehicle done quickly. This is pretty consistent every time that I visit the dealership More

by Dc15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 14, 2019

Super efficient service appointment Kudos for Brett Weaver, service advisor, he really makes the experience painless. You are in and out in a jiffy. Service techs are also very knowledge More

by Netoneto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Weaver
May 11, 2019

Unprofessional and negligent service. Avoid Mercedes Bend of Buckhead at all costs. Unprofessional and negligent service. This is the worst Mercedes Benz dealership in Georgia, by far. If More

by JohnMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dumas Andre
May 04, 2019

Very helpful Mercedes Benz of Buckhead customer service is great. They always take care of me no matter if I’m buying car or getting Service done. More

by Jhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Weaver , Denis Bardizbanian
May 07, 2019 -

Mercedes-Benz of Buckhead responded

Thanks for the review, Jhou! We're very happy to hear that our staff always treats you well. We'll see you next time!

April 30, 2019

Quick reliable service My service advisor was really helpful. Thanks Brittany you're awsome. Make sure you stop by Mercedes Buckhead, nice facility and really clean and orde More

by Regg1D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittnay
May 01, 2019 -

Mercedes-Benz of Buckhead responded

Thank you for your comments and the Five Stars. We also thank you for your service to our country.

April 23, 2019

Airbag replacement After waiting for three years to finally get my defective airbag replaced I set up an appointment online to have the work done. The web site said it More

by eharrell57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa
April 22, 2019

Airbag replacement for recall Although it took a very long time for the airbags to become available for replacement, once I received word they were available, my experience to sche More

by hcape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nardone
Apr 25, 2019 -

Mercedes-Benz of Buckhead responded

Thanks for taking the time to let us know how we are doing! You can expect the same level of care every time you visit Mercedes-Benz of Buckhead. We're happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

April 16, 2019

Excellent Service Tony is a great service guy. He always takes care of me. I truly appreciate his kindness. He takes great care of my car. Highly recommend working with More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nardo
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