Mercedes-Benz of Calabasas

**Absolutely unacceptable experience. ** This dealership has been nothing short of a joke. I committed to purchasing a 2024 GLE 450 and completed all necessary paperwork. I placed a deposi ** This dealership has been nothing short of a joke. I committed to purchasing a 2024 GLE 450 and completed all necessary paperwork. I placed a deposit on **04/03/2025** and mailed them a check on **04/04/2025**, which they received on **04/06/2025**, as I was buying from out of state. To my shock, I learned on **04/11** that the vehicle had been sold to someone else on **04/05**—*just one day after I placed my deposit*. Even more frustrating, the dealership sent me the contract to sign on **04/08**, which I returned promptly, and they received on **04/10**. How does a vehicle get sold after a deposit has been made and before they even bother to notify me? The complete lack of communication and professionalism is appalling. I wasted time, effort, and trust in what turned out to be a deeply disappointing More

Working with Mercedes-Benz of Calabasas was the best leasing experience I've ever had and I've leased many Mercedes-Benz vehicles. As soon as my son and I met Sally, we were in for a wonderful experienc leasing experience I've ever had and I've leased many Mercedes-Benz vehicles. As soon as my son and I met Sally, we were in for a wonderful experience and both of us made extraordinary deals. The showroom was filled with AMGs that just made a buyer want to buy! Don't miss out on a fun, no pressure, get-it-done experience when you are ready for your new Mercedes-Benz. We love our GLB AMG! More

As soon as you walk into Mercedes Benz of Calabasas, you are welcomed by a friendly staff. The sales team are very knowledgeable and professional. I returned my previous 2022 lease, and walked out with a ba are welcomed by a friendly staff. The sales team are very knowledgeable and professional. I returned my previous 2022 lease, and walked out with a band new 2025 model of same car within an hour. I highly recommend Mercedes Benz of Calabasas to anyone who is looking for a fair deal, with no stress or pressure. More

When you walk into Calabasas dealership, you are welcomed by most hospitable staff. The show room and waiting rooms are clean and well maintained. Service technicians are very knowledgeable and professional. by most hospitable staff. The show room and waiting rooms are clean and well maintained. Service technicians are very knowledgeable and professional. This is indicative of excellent management! More

Nice staff. Easy to work with and I was able to get the car I wanted thanks to Suni. Easy to work with and I was able to get the car I wanted thanks to Suni. More

Robert was very helpful in getting me a deal on the car that I wanted. Very genuine guy, I’d recommend going straight to him that I wanted. Very genuine guy, I’d recommend going straight to him More

Our sales person, Hamlet, was so helpful and knowledgeable! He was patient and super friendly! The financing process was easy and Sang was so helpful! I highly recommend Calabasas Mercedes! knowledgeable! He was patient and super friendly! The financing process was easy and Sang was so helpful! I highly recommend Calabasas Mercedes! More

I appreciated the following points at the MB of Calabasas. 1) Knowledge of the sales consultant (Vic) regarding cars in inventory, colors and options and the ability to understand what exactly I Calabasas. 1) Knowledge of the sales consultant (Vic) regarding cars in inventory, colors and options and the ability to understand what exactly I was looking for (some sales folks in other dealerships, I visited recently, have no clue about the cars on their own lot and often provided incorrect information). 2) Easy to work with and pleasant staff. 3) They had 3 people in finance, and we did not have to wait too long to sign the paperwork. 4) While waiting to sign, Vic entertained us with peanut butter brittle and energy bars. Very positive experience. Well worth the extra hour we had to drive to get there. More

Great customer service . Thank you Robbie for your help, support and advice. Really glad we decided to lease this car from you Thank you Robbie for your help, support and advice. Really glad we decided to lease this car from you More

Purchased a used vehicle. Noticed a problem with media system. Problem was to be looked at before finalizing but was not. Had to bring the vehicle back to wait a week before p Noticed a problem with media system. Problem was to be looked at before finalizing but was not. Had to bring the vehicle back to wait a week before problem to be fixed More