Mercedes-Benz of Calabasas

My review about the service department at Mercedes-Benz of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair of Calabasas keeps disappearing, so I’m posting it again. I strongly advise against using their service department. They grossly overestimate repair costs—by as much as ten times. After a minor accident, they quoted me around $22,000 in repairs. However, when my insurance inspector reviewed the car, it turned out that the parts they claimed needed replacement were actually fine, and the total legitimate cost was only $3,200. This dealership appears to inflate repair estimates to make extra profit. If you need service or repairs, avoid this dealership. More

I was looking for a car to purchase for my mom, Vic helped me with the entire process and got me exactly what I wanted. I highly recommend working with him! helped me with the entire process and got me exactly what I wanted. I highly recommend working with him! More

Best Best Experience with Raystress-free. He was absolutely amazing knowledgeable whole process was smooth n stressfree. Came for service ended up trade my 2022 gle 350 with lease 450 gle Am He was absolutely amazing knowledgeable whole process was smooth n stressfree. Came for service ended up trade my 2022 gle 350 with lease 450 gle Amg package. More

John Majaba was great and was very helpful. He went out of his way to try to help me get the car I wanted. Keyjan was great as well. He went out of his way to try to help me get the car I wanted. Keyjan was great as well. More

Sally was very friendly with me, and very knowledgeable about all models of Mercedes. She was also working with what I wanted, not trying to sale me something. I am appreciate her effort. about all models of Mercedes. She was also working with what I wanted, not trying to sale me something. I am appreciate her effort. More

Jimmy took care of our lease, great gentleman to work with, rest of the guys are all helpful professional. Felt like I received 90’s customer service which you don’t seem to currently. with, rest of the guys are all helpful professional. Felt like I received 90’s customer service which you don’t seem to currently. More

Wonderful service and expertise on the whole process! Will definitely come back to Mercedes Calabasas for my next car. Will definitely come back to Mercedes Calabasas for my next car. More

Pleasant to deal with Sally. Sales staff friendly. Good model selection of colors and options Sales staff friendly. Good model selection of colors and options More

Hassan did an excellent job with the delivery and explanation of the features! He went above and beyond my expectations by even adding a beautiful red bow to the hood of the car! The whole process w explanation of the features! He went above and beyond my expectations by even adding a beautiful red bow to the hood of the car! The whole process was quick and I love my new car More

I had an incredible experience at Mercedes-Benz of Calabasas thanks to Vic. We originally stopped by “just to look,” but his customer service completely changed the experience. Vic’s knowledge, profes Calabasas thanks to Vic. We originally stopped by “just to look,” but his customer service completely changed the experience. Vic’s knowledge, professionalism, and true passion for Mercedes are on another level. He took the time to explain everything in a way that made us feel informed and confident, without any pressure at all. Honestly, the only reason I walked out with a car that day was because of him. Vic made the entire process easy, enjoyable, and genuinely exciting. If you’re considering a Mercedes, go see Vic you’ll understand exactly what I mean. More