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Mercedes-Benz of Caldwell

West Caldwell, NJ

3.4
695 Reviews

1220 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 695 reviews

January 24, 2021

I want to specifically cite the road service guy that came to my house last week to help with a flat. He was very courteous. More

by jackalexander1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I knew the guy’s name
Jan 28, 2021 -

Mercedes-Benz of Caldwell responded

Thank you for the kind review! We are always happy to help a customer in need! Please let us know if you need any other service done on your vehicle. Take care! Best, The Team at Mercedes-Benz of Caldwell

January 16, 2021

Excellent experience! Camilla was fantastic!! From the beginning, Camilla was very attentive, explaining every detail to me as well as answering all of my questions. She was very knowledgeable as well as More

by Theresamartini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camilla Csuka
Jan 21, 2021 -

Mercedes-Benz of Caldwell responded

Thank you very much for your kind review! We are happy to hear that Camila was able to take good care of you and answer all of your questions. We hope to see you again. Best, The Team at Mercedes-Benz of Caldwell

January 15, 2021

Exceptional Service. Addressed every issue presented. Easy process from the moment I pulled in. I was kept informed with all this was found. The service was completed in a timely manner and the car was More

by melloads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Kaplan was great.
Jan 21, 2021 -

Mercedes-Benz of Caldwell responded

We appreciate you taking the time to leave us a review! We are happy to hear that our service department team was able to take such good care of you. We hope to see you again. Best, The Team at Mercedes-Benz of Caldwell

January 04, 2021

I came in with a slow leak in my tire. They located the problem - a nail. I was hoping they would be able to plug the tire, but they replaced it instead. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hopper
Jan 07, 2021 -

Mercedes-Benz of Caldwell responded

Ali, thank you for the kind review! We are happy that our team was able to take good care of you and get you a new tire. We hope to see you again. Best, The Team at Mercedes-Benz of Caldwell

December 29, 2020

Excellent and timely car service every time. Our advisor is the best and most helpful. Beautiful facility and great service! Highly recommend this dealership. Thank you! More

by sunny1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eilert
Dec 30, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for the kind review! We are happy to hear that our team was able to take good care of you. We hope to see you again. Happy New Year! Best, The Team at Mercedes-Benz of Caldwell

December 19, 2020

Organized accommodating professional.......thats all I ask for.!!! Always a exceptional experience. I would not change my dealership ever. Also Beautiful facility ♥️Mercedes Benz of Caldwell More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barragato, Oscar Morejon
Dec 22, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for the kind review! We truly appreciate it and are happy to hear that you had an exceptional experience with us. We hope to serve you again! Best Regards, The Team at Mercedes-Benz of Caldwell

Dec 22, 2020 -

Mimi responded

My lease is up in October😂

December 17, 2020

Steve & Oscar were GREAT !!!I bought this car remotely Steve & Oscar were GREAT !!! I bought this car remotely and there were NO hitches. beautiful car delivered seamlessly. Thanks and Merry Christmas a More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barragato, Oscar Morejon
Dec 17, 2020 -

Mercedes-Benz of Caldwell responded

Henry, thank you for the kind review! We are so happy to hear that Steve & Oscar were able to take great care of you and that you were able to get your vehicle with no problems! We wish you and your family a Happy Holiday! Best, The Team at Mercedes-Benz of Caldwell

December 17, 2020

Giancarlo Sapalasan and Franca Urbano made a truly unfortunate situation of my own making as painless as humanly possible. Car was flawlessly repaired in record time. Entire process from drop off to More

by Mercedes Benz owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franca Urbano, Giancarlo Sapalasan
Dec 22, 2020 -

Mercedes-Benz of Caldwell responded

Thank you very much for the kind review & feedback! We are happy to hear that Giancarlo & Franca were able to make it as painless as possible. We will make sure to pass along the kind words to them. We hope to see you again. Best, The Team at Mercedes-Benz of Caldwell

December 12, 2020

Salesman Ben was very knowledgeable about all the bells and whistles on the vehicle. Went over everything with us. All appointments and paperwork was done in a timely fashion. All areas of th More

by MPACIO2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben salesman.
Dec 17, 2020 -

Mercedes-Benz of Caldwell responded

Thank you for taking the time to leave us a review! We truly appreciate it and hope to serve you again in the future. Best, The Team at Mercedes-Benz of Caldwell

December 10, 2020

Franka my salesperson was amazing. She was friendly, kind, complemantry and a please do deal with. The repair was expedited quickly, even with the fact that parts had to ordered. Im hooked. More

by suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franka
Dec 10, 2020 -

Mercedes-Benz of Caldwell responded

Suzanne, thank you very much for the kind review! We truly appreciate it and we are happy to hear that Franka was able to take great care of you and your vehicle! Come see us again! Take care. Best, The Team at Mercedes-Benz of Caldwell

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