Mercedes-Benz of Caldwell

I have been Mercedes Customer since July of 1978.Never have I experienced such professionalism as shown to my wife and I.From the moment we met George Ikonomakis and Chris in finance,we felt comfortable and made to feel important.Not just another customer.We were introduced to Steve who will be my service advisor for the future, and it is the service dept that will return us for Our next purchase.

Made an appointment (4pm) and no problem on waiting. Sales people were friendly and accommodating. Giancarlo was excellent on answering all our questions. Deal was done in an hour.

Accommodating, professional, personable, attentive to my needs. Had their undivided attention to complete the purchase. Forgot something in my “ old” car. Called the next day and Anthony retrieved my personal item and kept it for me until I could pick it up. Went beyond the usual.

Thank you to Darren & George. Darren went out of his way to accommodate us for the lease of our C-Class and we are very happy with it. Darren was very personable and humorous thoughout the process and did everything he could to accommodate our budget. Thank you to George for visiting as we moved closer to closing the final deal. Kris in Finance handled the paperwork quickly and professionally. Thank you to all involved.

Camilla was awesome. She was there for me and helped me find not only the best deal but the best New Car for the best payment!!!! Awesome personality and felt like we were old long time friends!!!!

Camilla was very patient and answered all of our questions. My husband and I walked in there just looking for options and walked out of the showroom with a gorgeous car that I absolutely love! You have gained a loyal customer.

Everyone in the service dept here is helpful, professional and friendly! Franca is the best -- she takes care of everything and always keeps me up to date on what's happening with the car. Loaner department staff great and efficient as well. Would not want to go anywhere else!

the people are super friendly and very knowledgeable! Brian is the best! all the personnel is very friendly ! i know they r moving to better building !

Franca, my service Rep is the Best, always friendly, tells me the truth and very accommodating !! My loaner is always ready and she will text me status throughout the day.

The experience was a good one. I dropped off the vehicle and was dealt with a high level of professionalism. Received a loaner car with no issues. Steven Eilert was very helpful in explaining everything to me. A+ rating.