Mercedes-Benz of Caldwell

Sean in Sales and Chris in Finance made the buying experience quick and easy. From my 1st call to signing on the dotted line was effortless.

Accurate estimates were issued for all work from the beginning. Work was done correctly and timely. I was charged consistently with the original estimate. My car was delivered back timely.

Thought I needed a loaner but found out my recall would only take 30 minutes. Waited & right on time I got my car back fixed & clean!

Franca Urbano-Marciano was exceptional , loaner department was very helpful,car was clean and ready to be pickup at time i requested it keep up the excellent job

Mr. Tony Pinho was very accommodating & helped me right away the moment I entered the service area. He knew what he was doing & answered my questions well. Gladly, the wait time was what he promised & I didn’t have to obtain a loaner car. Overall, my experience was excellent. Great job! Thanks!

The Service is always top notch. I had 3 Mercedes from Caldwell and they always took care of them with great emphasis. The staff is very friendly and knowledge

Incredible experience. Highly professional. We will now be getting all of our cars from MB-Caldwell. Great experience. We have five cars, all Mercedes, in our family. From now on MB-Caldwell will be our dealer of choice.

I never mind having to take my car in for the yearly service because I know that I will be working with Franca. She is pleasant, friendly, personable, and explains everything VERY clearly. She is extremely transparent about the service and the expected time frame of the service. I would recommend this dealership and working with her any day! :)

From the loaner representative Koyim to the service specialist Jake Kaplan - everything was absolutely amazing. They fixed my problem, provided a loaner and kept constant communication with me. I’m very very statified and impressed!!!!

I am a big fan of the service department at Mercedes Benz of Caldwell. Especially with Franca. She is always pleasant and always communicates everything that will be done to the car at the time of the service. Thank you Franca!!!