Mercedes-Benz of Catonsville

I was completely impressed with their professionalism and customer service. And Alex was very HELPFUL down to earth also very patient with all the questions I have for him... if you want the best customer se customer service. And Alex was very HELPFUL down to earth also very patient with all the questions I have for him... if you want the best customer service “I highly recommend ALEX" More

Great job by Yousef, Patrick and Robert - I was updated daily about the progress of the service - very professional - the service was completed as promised - I highly recommend this dealership to all my daily about the progress of the service - very professional - the service was completed as promised - I highly recommend this dealership to all my friends and family - thank you to everyone from the checking in staff to checkout - Best Regards - John H. More

Overall a good experience. They did help me find the color combination I really wanted. They did not pressure us. Prices were decent for trade in, we could have sold it on our They did help me find the color combination I really wanted. They did not pressure us. Prices were decent for trade in, we could have sold it on our own for more, but it wasn’t that big of a difference that we wished to take that on. We did a lot of the paperwork in advance so the actual transaction day wasn’t horrible, we were there for less than 2 hours. With so few vehicles available in the area I was very happy to find a vehicle that almost met every single thing I wanted and we didn’t have to wait months. Please note I reserve 5 stars for over the top excellent service. More

A lot of miscommunication to start with and inconvenience. Unacceptable scheduling started off real rocky. inconvenience. Unacceptable scheduling started off real rocky. More

They did a great job repair on my car. They made sure I was clear on the repair. They made sure I was clear on the repair. More

Always quick to finish the service and the car is returned neatly afterwards like brand new. Shout out to Andre and the rest of the team. returned neatly afterwards like brand new. Shout out to Andre and the rest of the team. More

Very nice and very good friendly people Welling to help and very good understanding workers I would recommend people to go and buy any kind of vehicle from this dealership I have visited a different Merc and very good understanding workers I would recommend people to go and buy any kind of vehicle from this dealership I have visited a different Mercedes dealership And they are a very unhelpful people there And maybe racist people . The same vehicle I have traded at this dealership I got more than double the amount what they have offered me at that dealership Till now I don’t understand why they did That is why other than race reasons I didn’t know why they have done so . That dealership is the one Mercedes Benz of Bethesda. More

The service at the Catonsville Mercedes-Benz is excellent. My rep, Andre, is AWESOME! He’s extremely patient, polite and personable; he always listens patiently to my issues and ensures they are ad excellent. My rep, Andre, is AWESOME! He’s extremely patient, polite and personable; he always listens patiently to my issues and ensures they are addressed. He keeps me informed of the progress when repairs are being done. Andre is the best! More

Adrean Pope provided a high level of persistence in locating a hard to find vehicle for us that also met our timing needs. We highly recommend him for anyone looking for a sales consultant who performs locating a hard to find vehicle for us that also met our timing needs. We highly recommend him for anyone looking for a sales consultant who performs well and is a great communicator! A shout out to Sammy Mwaura too, for providing excellent hands-on training post purchase. More

Outstanding. Destin Kahl is an exceptional Sales Manager!!!! He is a man of his word. George did a good job as well. Destin Kahl is an exceptional Sales Manager!!!! He is a man of his word. George did a good job as well. More