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Mercedes-Benz of Catonsville
Baltimore, MD
393 Reviews
Koons Mercedes-Benz of Catonsville specializes in the sales and service of Mercedes-Benz vehicles along with full-line certified pre-owned. Koons is proud to serve customers in Catonsville MD, Columbia MD, Silver Spring MD, Annapolis MD, and all around the Baltimore MD area.
Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” seven times! Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 21, 2025
Good service and friendly people.
It was very easy to make an appointment for service. My service advisor was very helpful (Andre Goppy).
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by ih-drum32
Employees Worked With
Andre Goppy
August 18, 2025
Amazing service!
!! Jacquelynne is extremely passionate about providing outstanding customer service! She’s a true Professional.
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by Shuemakerscarlett
Employees Worked With
Jacquelynne
August 18, 2025
Andre kept me informed and made sure the issues were
addressed. Luckily all covers under Bluetec extended warranty.
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by Jjwellen
Employees Worked With
Andre guppe
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Photos
