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Mercedes-Benz of Chandler

Chandler, AZ

4.9
595 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 595 reviews

May 25, 2021

The Team made me feel right at home.I could stay and The Team made me feel right at home. I could stay and talk to Linda all day. The service team was very friendly and helpful. More

by Dewayne_muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Sean Weaver, Prem Lawrence
May 25, 2021 -

Mercedes-Benz of Chandler responded

Hi Dewayne, Thank you for your positive review. We are delighted to hear that our team made you feel at home and that you received friendly and helpful service. Thank you for choosing Mercedes-Benz of Chandler and we hope to see you again.

May 22, 2021

We have been using this dealer since we purchased our Sprinter RV (Roadtrek), in 2014. We've always been very happy with the service and the folks we've dealt with. More

by Mr. Yip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper, Service Advisor
May 22, 2021 -

Mr. Yip responded

This dealer has done all our Sprinter work for our RV in AZ since we've owned it. We would have no problem recommending them.

Jul 28, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the kind review! We are glad to know that you've always been satisfied with the level of customer service you have received. Thank you for choosing Mercedes-Benz of Chandler.

May 18, 2021

I purchased an alternator for my ml320 it did not work. I spoke to Nate he told me to bring my car in I did . However, the date I supposed to get my car they could not get the part and I would get my car the More

by Elfreda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
May 18, 2021 -

Elfreda responded

Well done Nate and his staff

Jul 27, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the perfect star rating! We are thrilled to hear our Service Team was able to help you out. We hope you will continue to choose Mercedes-Benz of Chandler for all your automotive needs.

May 15, 2021

I loved the experience. There was a cafe right on site, and many lounge areas.Everyone was nice and the work was done in a timely manner. More

by davidslaughterhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
May 16, 2021 -

Mercedes-Benz of Chandler responded

Thank you for taking the time to share your positive experience at Mercedes-Benz of Chandler. We are pleased you enjoyed the café and our facilities. See you again at the next service milestone!

May 13, 2021

Customer service is outstanding and done very timely Dylan kept me up to date on all possible needed repairs needed in the future. Thank you More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan
May 13, 2021 -

Mercedes-Benz of Chandler responded

Hi Karen, thanks for the five-star review! We're so happy to hear Dylan has provided you with great communication during your service experience. Let us know if there is anything else we can help you with.

May 11, 2021

Amazing experience everything went smooth and fast I would definitely recommend Todd to others, as soon as I walked in I got helped right away More

by ad.castillo301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Frison, Sean Weaver, Prem Lawrence
May 11, 2021 -

Mercedes-Benz of Chandler responded

Hi there, Thank you for your five star review. We are pleased to hear that Todd was able to create an amazing, smooth and fast experience. We appreciate your recommendation. Thank you for choosing Mercedes-Benz of Chandler and we hope to see you again.

May 10, 2021

Nate Rogers at Chandler Mercedes is the best service advisor i have ever had the pleasure to work with . I won't take any of my Mercedes vehicles any where else. More

by phx989gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
May 11, 2021 -

Mercedes-Benz of Chandler responded

Hello, we appreciate your five-star feedback from Nate! We're glad to hear your experience was positive. Let us know if there is anything else we can do for you here at Mercedes-Benz of Chandler.

May 02, 2021

Bought my Benz from the Chandler location and all maintenance has been handled by them. Very happy with al services. Melissa is a dream to work with. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa & Dylan were so wonderful to work with!!
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Kay, At Mercedes-Benz of Chandler we thank you for your five star review. Your satisfaction means everything to us, therefore we are delighted to hear about your recent experience with Melissa and Dylan. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

The entire process was a pleasure. Ed the Sales Consultant was informative and helpful. Vicki in finance was efficient and helpful as well. Great experience. More

by Lali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Riddle Sales Consultant , Prem Lawrence
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Lali, From our team at Mercedes-Benz of Chandler we thank you for your review. We strive to create a customer driven experience, therefore we are thrilled to hear that Ed and Vicki were able to create an efficient and helpful environment for you. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

Always been great in service for my van , except last time they didn't set my clock and did not wash it. I will go back More

by run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Weaver
Apr 27, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the feedback! We are happy to know that overall you had good experiences with us, and we will make sure to share all your feedback with management.

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