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Mercedes-Benz of Chandler

Chandler, AZ

4.8
598 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 598 reviews

May 02, 2021

Bought my Benz from the Chandler location and all maintenance has been handled by them. Very happy with al services. Melissa is a dream to work with. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa & Dylan were so wonderful to work with!!
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Kay, At Mercedes-Benz of Chandler we thank you for your five star review. Your satisfaction means everything to us, therefore we are delighted to hear about your recent experience with Melissa and Dylan. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

May 01, 2021

The entire process was a pleasure. Ed the Sales Consultant was informative and helpful. Vicki in finance was efficient and helpful as well. Great experience. More

by Lali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Riddle Sales Consultant , Prem Lawrence
May 03, 2021 -

Mercedes-Benz of Chandler responded

Hi Lali, From our team at Mercedes-Benz of Chandler we thank you for your review. We strive to create a customer driven experience, therefore we are thrilled to hear that Ed and Vicki were able to create an efficient and helpful environment for you. Thank you for choosing Mercedes-Benz of Chandler and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

Always been great in service for my van , except last time they didn't set my clock and did not wash it. I will go back More

by run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Weaver
Apr 27, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the feedback! We are happy to know that overall you had good experiences with us, and we will make sure to share all your feedback with management.

April 24, 2021

Very friendly and professional people. Very comfortable place and nice Cafe. We arrived two hours before scheduled appointment, but car was taken and work was done. More

by gaukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Weaver, Prem Lawrence
Apr 26, 2021 -

Mercedes-Benz of Chandler responded

Hi there, Thank you very much for your five star review. We are thrilled to hear you had a friendly and time efficient experience here at Mercedes-Benz of Chandler. Thank you for your visit and we hope to see you again for any of your future automotive needs.

April 24, 2021

Jessica Perea is why I continue to return for my service. She has the BEST customer service ever. I do everything through her. She always makes you feel like the most important customer. More

by ycruz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Perea
Apr 26, 2021 -

Mercedes-Benz of Chandler responded

Hi, Thank you very much for your five star review. We always strive for excellence and we are thrilled that Jessica provides you with excellent, personal customer service. We thank you for your visits here at Mercedes-Benz of Chandler and we look forward to seeing you again.

April 20, 2021

Very professional and explained my warranty and the service being done today and in the future. Bill made me feel very confident that my vehicle was in good hands More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 21, 2021 -

Mercedes-Benz of Chandler responded

Thank you for sharing your great feedback for Bill at Mercedes-Benz of Chandler, Marty. We look forward to the next time we can help you out!

April 16, 2021

Great experience..! Everyone was very kind, my repair in Service apartment was done without issues, vehicle really for pickup earlier than estimated, vehicle returned very clean, and Service advisor was the More

by mlrhymes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Sean Weaver, Prem Lawrence
Apr 16, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the 5-star review. We are glad we could return your car to you sooner then expected!We hope you continue to choose Mercedes-Benz of Chandler for all your vehicle repair needs! Take care!

April 14, 2021

This dealership is always doing an excellent job. I am always pleased with Nate Rogers in service. He will never let you down. He is very fair with price and honesty. I will recommend Nate for service. More

by Rajeshkhanna01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Gonzales, Prem Lawrence , Sean Weaver
Apr 14, 2021 -

Mercedes-Benz of Chandler responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let Nate know what a great job he is doing. If you ever need anything else from us at Mercedes-Benz of Chandler, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2021

Steve O. in service always goes above and beyond to provide exceptional customer service. I have a MB dealership closer to me in Gilbert but I happily drive an additional 25 minutes to Chandler because More

by ryanudarbe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Osario
Apr 12, 2021 -

Mercedes-Benz of Chandler responded

Hi Ryan, thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Steve went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

March 30, 2021

Qualified and professional. Very eager to please and answer all questions. Extremely helpful during COVID. Nate is so friendly and Is by far the best I’ve ever worked with! More

by jwhit5015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers Service
Mar 31, 2021 -

Mercedes-Benz of Chandler responded

Thanks for your great feedback for Nate at Mercedes-Benz of Chandler. We are always more than happy to assist with any questions. Feel free to stop by our Service Department if we can be of assistance with anything else. Stay safe and take care!

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