Back

Mercedes-Benz of Chandler

Chandler, AZ

4.8
598 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

Directions

By Type

Showing 598 reviews

March 17, 2021

Service Advisor Kyle W. always is on top of everything and like when he communicates with me about other services are needed.Great Work! I like that environment is Clean, not so sure about Lyft rides tho More

by bere3diego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prem Lawrence
Mar 18, 2021 -

Mercedes-Benz of Chandler responded

Diego, your review made us smile. We love hearing that our employees, such as Prem, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mercedes-Benz of Chandler, we will be sure to keep up our timely services and courteousness.

March 10, 2021

I'm a loyal Mercedes owner, over 40 years! My service advisor Nate and his team at Mercedes Benz of Chandler always provide: Quality, Service & Value for Money. More

by ShortSaleJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 12, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the kind review! We love knowing that you've been a Mercedes-Benz owner for over 40 years. Nate and the rest of our Service Team are always happy to assist. Please let us know if there is anything else that we can do for you!

March 06, 2021

I was in for a B service. My car was promised at 10 and that’s when it was ready. Lounge so comfortable plus I was given a voucher for breakfast in the cafe the car was washed and I was. Rey pleased as al More

by dichuck8205@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire
Mar 07, 2021 -

Mercedes-Benz of Chandler responded

Thank you for visiting Mercedes-Benz of Chandler. We will be sure to thank Rey and Kyle for providing you with excellent service. We look forward to working with you again.

March 06, 2021

The battery was replaced and issue resolved. Had to return to dealer and get radio to work. Volume was out and needed to be reprogrammed. All personnel were courteous and helpful. Steve Osorio was a gr More

by remiles3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Service Rep
Mar 08, 2021 -

Mercedes-Benz of Chandler responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Steve went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 28, 2021

Prompt, professional and friendly. Everything I would expect from Mercedes. When I lost my cell phone, I called Nate my service advisor and he tracked it down. I had dropped it while waiting for my Lyft More

by Rtecaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, my service advisor , Sean Weaver
Mar 01, 2021 -

Mercedes-Benz of Chandler responded

Your review made us smile. We love hearing that our employees, such as Sean and Nate, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mercedes-Benz of Chandler, we will be sure to keep up our timely services and courteousness.

February 26, 2021

My service advisor NATHAN ROGERS provided outstanding customer service. Being new to this dealership, he took the time to verify which maintenance services my vehicle actually needed. When he went over t More

by M Bravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATHAN ROGERS
Feb 27, 2021 -

Mercedes-Benz of Chandler responded

We're pleased to learn that our staff went above and beyond your expectations during your recent visit! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2021

Thank you to Erik and Dylan in the Service Department. They always provide great service and communicate clearly the issues being addressed. I highly recommend both of them. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bobesku and Dylan Eavenson
Feb 25, 2021 -

Mercedes-Benz of Chandler responded

Thank you for the kind review! We are glad to know that you had a great experience at our Service Department working with Erik and Dylan. We hope to see you again in the future.

February 25, 2021

I was working with another local dealer on trading 2 cars in and purchasing a new Mercedes, and I was feeling pressured, but the information was not making sense to me, so I called Mercedes Benz of Chandler More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Feb 26, 2021 -

Mercedes-Benz of Chandler responded

Thank you for choosing Mercedes-Benz of Chandler. We will be sure to thank Isaac and Leo for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

February 20, 2021

I appreciate the good work by my service advisor Kyle Wickwire. He is very knowledgable, understanding, patient and professional. I am confident that what he says is what is done Thank you More

by Rip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wickwire, Sean Weaver
Feb 22, 2021 -

Mercedes-Benz of Chandler responded

Rip, we greatly appreciate your outstanding review. We are so pleased to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit!

Feb 22, 2021 -

Rip responded

Your welcome

February 19, 2021

Love this dealership! Been there to purchase and for service. Always treated very well and it’s a comfortable place to shop or wait for service. They take good care of their customers. Thank you! More

by John L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio, Sean Weaver, Prem Lawrence
Feb 20, 2021 -

Mercedes-Benz of Chandler responded

Thanks for stopping by Mercedes-Benz of Chandler for your service needs! If there is anything else we can be of assistance with, please do not hesitate to reach out to our team. We hope you have a wonderful day!

...
32
...