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Mercedes-Benz of Chandler

Chandler, AZ

4.9
595 Reviews

7450 W Orchid Ln

Chandler, AZ

85226

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Showing 595 reviews

September 12, 2022

Thomas, my sales rep, was excellent. He was very helpful in getting the car and deal I wanted. He was courteous, accommodating and kind too. I would highly recommend Mercedes-Benz of Cha More

by Mariejohndor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Dennis
Sep 13, 2022 -

Mercedes-Benz of Chandler responded

Thank you for leaving us this great review and for your recommendation. We are happy to learn that our Sales Team made your experience here at Mercedes-Benz of Chandler so memorable. If you ever need further assistance, feel free to contact us anytime. Have a wonderful day.

September 10, 2022

Nate, my service advisor, always provides me outstanding service. He knows this brand better (in the valley) than any other service advisor that I have encountered at any of the Mercedes dealers More

by stanhillhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Sep 11, 2022 -

Mercedes-Benz of Chandler responded

Hello, sounds like you have continued to have a very efficient five-star experience with our Service Team over the years. That's exactly what we like to learn. Thank you for bringing your vehicle to us at Mercedes-Benz of Chandler and we look forward to servicing your vehicle again when needed.

September 09, 2022

The service manager was ok. I never got a call from him to tell me the progress on the car repair during the 6 days that it was there over the memorial weekend, but he did call More

by j0409t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Sean Weaver, Prem Lawrence
Sep 10, 2022 -

Mercedes-Benz of Chandler responded

Hello, Your feedback is important to us here at Mercedes-Benz of Chandler and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, James Kelly General Manager Mercedes-Benz of Chandler jkelly@penskeautomotive.com

Sep 11, 2022 -

j0409t responded

Hello James, My preffered method of contact is email. You should have that in your system.

September 07, 2022

I always got great service and working relationship with service manager and complete staff great service department More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 07, 2022 -

Mercedes-Benz of Chandler responded

Thank you, Ernie. We are thankful for your business, and glad that our Service Team has built a great relationship with you. Mercedes-Benz of Chandler welcomes you back!

September 07, 2022

The service technician and service representatives were very nice and knowledgeable and they kept us informed the entire time our vehicle was being serviced. More

by Pattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Rogers
Sep 08, 2022 -

Mercedes-Benz of Chandler responded

Hello Pattie, we strive to be friendly and knowledgeable and keep you informed on your vehicle while maintenance work is being done. Let us know if we can further assist you again at Mercedes-Benz of Chandler.

September 03, 2022

Very helpful, and went above and beyond for me to get what I needed resolved More

by Jessicaharveybaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 03, 2022 -

Mercedes-Benz of Chandler responded

We are glad to read our team went above and beyond to get what you needed to be done. We strive to provide helpful service to our customers here at Mercedes-Benz of Chandler.

August 30, 2022

Always gave the best service here! Very respectful and accommodating 🤗 They have food, drinks and everything you need ❤️ More

by ladydipeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Sep 01, 2022 -

Mercedes-Benz of Chandler responded

Mercedes-Benz of Chandler appreciates the positive review. We are happy you were able to take advantage of some of our great amenities and we hope to see you again. Have a great day.

August 25, 2022

Good service friendly always a smile on their faces. Their appointment was on time and the employee was great and vary helpful. More

by raybustos50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Prem Lawrence
Aug 30, 2022 -

Mercedes-Benz of Chandler responded

Hello, we are grateful for your business and happy to greet you with a smile on our faces, on-time appointments, and assist you with your needs. Mercedes-Benz of Chandler believes in 100% customer satisfaction. Thank you for your positive review.

August 24, 2022

Great service provided with a quick turn around. Awesome communication throughout the time my car was being serviced. More

by renwick.a.smith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Osorio , Sean Weaver, Prem Lawrence
Aug 25, 2022 -

Mercedes-Benz of Chandler responded

Hello. Good communication and great customer service are what we are glad to provide for our guests here at Mercedes-Benz of Chandler. If there is anything else we can do, don't hesitate to stop by and see us.

August 24, 2022

The attention to customer satisfaction exhibited by my service advisor and the whole service team is very high and is much appreciated. More

by Rseiber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Roger's, Kyle Wickwire
Aug 25, 2022 -

Mercedes-Benz of Chandler responded

We are happy to see that you had a positive experience with us at Mercedes-Benz of Chandler. Our Service Team's main focus is customer satisfaction. Please let us know if we can be of any assistance in the future.

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