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Mercedes-Benz of Chicago

Chicago, IL

4.7
1,176 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,176 Reviews of Mercedes-Benz of Chicago

September 19, 2025

I recently purchased a 2024 Cayenne from MB-of Chicago and worked with Karolina Cabaj. She was excellent to work with and made the process easy. The whole deal was executed in under an hour. She was on to More

by KyleNyswonger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karolina Cabaj, Lok Wong
Sep 21, 2025 -

Mercedes-Benz of Chicago responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

BUYER BEWARE - MISLEADING SALES PRACTICES I purchased a used vehicle from Mercedes-Benz of Chicago after being told it had only been involved in a minor accident, based on the Carfax report provided. Becau More

by dholmberg22
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan Flood
January 28, 2025

Mercedes is a professional , competent on time service with a exceptional knowledgeable team and customer service More

by diego1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Olson
January 08, 2025

Laura was very helpful and made my buying experience very easy. I will recommend her and the dealership to my family and friends. More

by nanagyata
Recommend Dealer
Yes
Employees Worked With
Laura Cervantes
December 26, 2024

A lot of inventory, the sales people very knowledgeable about the About the cars we had a great experience with Laura. She was very helpful knowledgeable and amazing overall I really recommend Mercedes-Ben More

by monicachicagorealestate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura , Raul Valle
Dec 26, 2024 -

monicachicagorealestate responded

Thank you!

December 24, 2024

Jimmy Jordan was a pleasure to work with no hidden fees everything was up front More

by davis_clyde cc hills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jordan
December 01, 2024

Leon Smith and Matthew on the Sales Team did an excellent job working with me. They gave me all my options which helped me narrow down my search to the car that completely suit my needs. They explained in de More

by Camille B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Smith, Matthew Cordero
October 21, 2024

Excellent car Obi one kenobi is great Leon is amazing love the car a lot More

by riyengar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jones, Obinna Agba
October 20, 2024

Excellent follow up and customer service. All of the details were transparent, staff is friendly and helpful. Always a pleasure bringing my car for service at Mercedes-Benz of Chicago. More

by JoN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
September 30, 2024

Salvador, my service advisor, was responsive, informed, explained the problem and the matter was corrected timely at the cost and within time frame he projected. Excellent service! More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Padilla
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