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Mercedes-Benz of Clearwater

Clearwater, FL

4.8
553 Reviews

19820 US Hwy 19 N

Clearwater, FL

33764

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Showing 553 reviews

May 15, 2023

This is my second time doing business with Mercedes-Benz of Clearwater. Demetrios Mina made it easy for us to fall in love with our new GLC. The Customer Service is second to none. If you are considering bu More

by ArelysE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrios Mina
May 21, 2023 -

Mercedes-Benz of Clearwater responded

We are so glad to hear you found your experience with us easy! We appreciate your review and. hope to see you again!

May 13, 2023

Made me drive 3 hours to test car not disclosing the check engine light was on when I called them out about it they said it turned on when I got in the car . Very disgusting and dishonest. Go to the ne More

by Fernando
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Frank Harris
May 15, 2023 -

Mercedes-Benz of Clearwater responded

We apologize for any miscommunication but we did take the vehicle up to our service department to find out why this occurred but during the process it appears that you had left, in the meantime. We called you but you mentioned you were already on your way back home. We value the customer experience and hope that we can earn your business in the future.

May 15, 2023 -

Fernando responded

I sat down in showroom and grabbed a water and talked to bob the manager . Then since you had left I decided to grab lunch waiting for you . Then the salesman called me and I told him to talk to you that I’m still nearby having lunch . But salesman said you couldn’t do anything to repair the car or give me 7 day warranty. So what is the point . Why would I stay to buy the 🍋 lemon . You didn’t want to make me whole for inconveniencing me knowing it was a lemon . You guys have no respect for your customers and it’s a shame you’re not regulated anymore. Buyer beware of the dishonesty in this dealership . I also told your salesman to update add and include damages for future customer but as you can see I’m correct about dishonesty because you haven’t done that .

May 09, 2023

We have purchased many of our Mercedes at this dealership. Tony is awesome , friendly and knowledgeable . We always use your service dept and are never disappointed. We love our new limited editio More

by zlexuslady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen King, Brandon Halter, , Tony Pineiro, Karen Williams, Wes Crane
May 09, 2023 -

Mercedes-Benz of Clearwater responded

We are so excited to hear about your experience! We appreciate your feedback and hope you enjoy your new Mercedes-Benz!

May 08, 2023

Very professional and very transparent about the cars condition. Very pleasant staff and helpful. Salesperson was very well informed. More

by JackCallahan2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hinsel
May 08, 2023 -

Mercedes-Benz of Clearwater responded

We're glad to hear this! We appreciate your feedback!

April 30, 2023

Excellent customer service at MB of Clearwater on my EQS SUV lease. Kudos to Jonathan, Brandon, and Karen for their nice work! More

by YENIDGONZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Brandon, Karen
May 01, 2023 -

Mercedes-Benz of Clearwater responded

Thank you for this review of your experience with. us! Enjoy your new EQS!

April 28, 2023

I have bought all of my MB's from this dealership for nearly 20 years beginning when it was Lokey Motors. They have always been fair, courteous and a pleasure to deal with. I "shopped" at other MB de More

by wsmorey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Williams, Russel Bauer
Apr 29, 2023 -

Mercedes-Benz of Clearwater responded

Thank you for a wonderful review! We appreciate your business!

April 25, 2023

Very pleasant buying experience. Michael Mannone is friendly and knowledgeable and made the process smooth and easy. More

by dukasj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mannone Jr.
Apr 25, 2023 -

Mercedes-Benz of Clearwater responded

We are so happy to hear that your experience with us was easy! Thanks for the feedback!

April 20, 2023

It was a very pleasant experience to purchase my GLC 300 with Jim Hensel. The whole staff was super professional and courteous. Thank you very much Jim. More

by ENGLISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Hensel
Apr 21, 2023 -

Mercedes-Benz of Clearwater responded

Thank you for the feedback! We are so happy to hear it was a pleasant experience!

Apr 21, 2023 -

ENGLISH responded

Amazing experience. Jim Hensel is the best.

April 13, 2023

Recently picked up my new 2023 E-450 convertible. The entire process...selecting the model, walking through the build, even the wait for delivery, closing the deal and driving it off the lot was all More

by Eric S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ashe
April 13, 2023

Recently picked up my new E-450: the entire process of selecting the model, the bells and whistles for it, even the process of waiting for the new car to arrive, to driving it home was a pleasure...thanks More

by Eric S.
Recommend Dealer
Yes
Employees Worked With
Bill Ashe
Apr 14, 2023 -

Mercedes-Benz of Clearwater responded

We are so happy to hear that you enjoyed your experience with us. Thanks for the feedback!

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