Mercedes-Benz of Clearwater

Esteban, Tall Scott and the entire staff were amazing. They made the whole process simple and effortless. No haggle pricing… what was advertised is what we paid. We love our 2022 E350 Certified Pre Owned They made the whole process simple and effortless. No haggle pricing… what was advertised is what we paid. We love our 2022 E350 Certified Pre Owned has given us the peace of mind knowing the car was road ready. It was pouring down rain on that Saturday… our umbrella broke getting out of our car. We asked Esteban for a new umbrella in the deal. He already had 2 in a gift bag for us... now that’s customer service. So, we traded the old umbrella in with our 2012 E350 with almost 160k miles!! The hour drive was absolutely worth the trip-great deals and caring people! Many thanks!!! Harry n Joan More

This was our second Mercedes purchase from Mercedes-Benz of Clearwater, and once again the experience was absolutely outstanding. From start to finish, the entire team was helpful, knowledgeable, and profes of Clearwater, and once again the experience was absolutely outstanding. From start to finish, the entire team was helpful, knowledgeable, and professional. We had the pleasure of working with Greig Larson and his team again, and just like before, Greig made the entire process seamless and enjoyable. His professionalism, attention to detail, and genuine care for his clients set him apart. If you’re looking for a dealership that goes above and beyond, MB of Clearwater—and especially Greig—are the ones to trust! More

Lucas was great! Very responsive and went the extra mile, even answered text on his day off! he is an asset to your organization! Frank MGR handled a couple of issues Very responsive and went the extra mile, even answered text on his day off! he is an asset to your organization! Frank MGR handled a couple of issues with courtesy and professionalism. Ray in the finance department made the process very easy and we loved his sense of humor, he is also an asset to your dealership! We drove two hours to your dealership to purchase. Very satisfied! More

My Wife and I leased our 11th Mercedes from this dealership. Tony was great and we love working with Karen Williams! dealership. Tony was great and we love working with Karen Williams! More

Everyone at this dealership was helpful and professional. Tristan Charles was great to deal with through the buying process! Tristan Charles was great to deal with through the buying process! More

Thank you for all your help. Very happy with the car, loving the ride and the quietness. Very happy with the car, loving the ride and the quietness. More

This horrible service experience started with a noise coming from underneath the car. Brian told my wife it was brakes $2100. and proceeded to add front suspension parts $670 a new computer $6800. the l coming from underneath the car. Brian told my wife it was brakes $2100. and proceeded to add front suspension parts $670 a new computer $6800. the list went on and on. Over $14,0000. So when I called Brian I asked him to replace the linkage $670 and deduct the $270 analysis fee and the bill should be approximately $400. He agreed but when my wife showed up he tried to charge her $1000 and didn't want to deduct the $270. After a lot of back and forth my wife left distraught and paid over $700. for what was promised to be $400 bill. Before she left he repeatedly warned her about how he wouldn't drive the car and we were putting other drivers at risk !! What an idiot. We drove that car for another 3 days before bringing it to a brake shop for a repair less than $1000 with oem mercedes parts. The mechanic said the car was in great shape and only needed new brakes and rotors. MB wanted $2100 for the same repair. When I attempted to get a refund the useless service manager Kim Cates just backed her boy Brian and refused to listen to reason and rejected everything that we said occurred...her response was to send us a recording of our conversation in a file which we couldn't open. Do not go here ...this is an unscrupulous repair facility who preys on people who may not understand every aspect of how a car works and attempt to scare them into overpriced repairs. More

Marc Sexton is the best! Excellent customer service, excellent communication and one of the best car purchase/lease experiences we have ever had. He went above and beyond and Excellent customer service, excellent communication and one of the best car purchase/lease experiences we have ever had. He went above and beyond and we could not be happier. We love our new GLA 250 and we will be back when it is time to purchase our next Mercedes, thanks to Marc. More