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Mercedes-Benz of Clearwater

Clearwater, FL

4.8
553 Reviews

19820 US Hwy 19 N

Clearwater, FL

33764

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Showing 553 reviews

December 29, 2022

This place is awful! We bought a $60,000 car. Need a new windshield. I first have to bring the car in so they can “look” at it. Then, pay for the windshield. Then th More

by Jld34677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Pineiro, Wes Crane, Sandy Ammerman, Bill Ashe, Jason Good, Russel Bauer, Nicole Quezada, Tanya McKenney, Rick Brandstetter, John Klarides
Dec 29, 2022 -

Mercedes-Benz of Clearwater responded

We are truly sorry for the way you feel in regards to your purchase from us in October. First in regards to your purchase, we are so sorry anyone could have insinuated it happened after your purchase. However, as a follow up to that we did repair the damage you had as soon as possible after that. In regards to the broken windshield, we are sorry you got one! We did ask for you to come in to try and assist with the repair/replacement and to assist with ordering the proper windshield. The two weeks timeframe is based on the windshields availability. You have mentioned to us several times how important your time is, so we are making sure it is at a convenient time for you and your vehicle is not just sitting at our location waiting on the windshield. We feel terrible about some of the parts availability issues you are experiencing, as well as how you feel about your purchase from us. However, we will continue to try and help and rectify whatever you are experiencing!

Dec 29, 2022 -

Jld34677 responded

This car was advertised as a Certified Pre Owned. It never should have been put on the lot for sale in the first place as in reality, it would have failed your 50 point inspection.

December 24, 2022

Totally hassle free! The salesman (Jonathan) was very efficient and responsive. The same can said about the sales mgr Wes Crane. Given the current situation (shortages) I More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ewing, Wes Crane, Brian Collins
Dec 26, 2022 -

Mercedes-Benz of Clearwater responded

Thank you for your review of your experience with us! We appreciate it!

December 23, 2022

We just took delivery of our 2023 EQS580 from MB of Clearwater. Overall it was a very good experience. Our sales executive Joe Reviere was great. We ordered the car about 5 months ago and he kept us More

by Jvretas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Williams, Joe Reviere
Dec 23, 2022 -

Mercedes-Benz of Clearwater responded

We appreciate your recommendation and your business! Enjoy your new EV! It's a gorgeous vehicle!

December 22, 2022

This was the easiest car buying experience we’ve ever experienced! I’d highly recommend Naaman and his team. More

by Myhometownherorentals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naaman , Wes Crane
Dec 22, 2022 -

Mercedes-Benz of Clearwater responded

We're thrilled to hear this! Thank you for sharing your experience with us!

December 13, 2022

Outstanding representative and financial people. They show the GLE and let us drive the car. More

by jv1291
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Williams, Bill Ashe
Dec 13, 2022 -

Mercedes-Benz of Clearwater responded

Thank you for your positive feedback!

December 11, 2022

Kayla Goodyear, our sales person , was extremely helpful and knowledgeable about her dealership's products. My wife and I made several visits to the dealership and were unsure about two MB models versus a More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Goodyear
Dec 12, 2022 -

Mercedes-Benz of Clearwater responded

Thank you for sharing your experience! We really appreciate your review!

December 05, 2022

Great experience. First of all, after laying out our criteria and goal, Cody did some digging for us and located a car we had not previously seen on the lot. M B of C More

by Lugly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Turner
Dec 05, 2022 -

Mercedes-Benz of Clearwater responded

We're so happy to hear this! We really appreciate the shot to earn your business and your wonderful review of your experience with us!

Dec 05, 2022 -

Lugly responded

Glad we hooked up.

December 02, 2022

Just bought our fifth Mercedes from this dealership. They have always treated us fairly and provided us with a nice, no-pressure atmosphere. We plan to keep purchasing our vehicles from them. More

by tool8561
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Williams, Russel Bauer
Dec 02, 2022 -

Mercedes-Benz of Clearwater responded

We really appreciate your review!

November 30, 2022

This was an incredible experience from our first phone contact and throughout our vehicle purchase thanks to Jeff Lyall. As the car had recently arrived at the dealership, it had not been cleaned but Jeff More

by jan34746
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Lyall
Nov 30, 2022 -

Mercedes-Benz of Clearwater responded

We're so glad to hear this and appreciate your review of your experience with us! Thank you!

November 28, 2022

Purchased a 2023 CLA 250, white exterior with red/black interior. Love the car. My Master Certified Product Specialist was amazing - Jonathan Ewing. From the very beginning to the end of the purchase he More

by cdwalker1265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ewing
Nov 28, 2022 -

Mercedes-Benz of Clearwater responded

We love this feedback! We look forward to working with you, again, in the future! Enjoy your new CLA!

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