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Mercedes-Benz of Clearwater
Clearwater, FL
549 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 549 reviews
November 30, 2024
**Google Review:** I contacted the sales department on November 29th about a 2019 E53 AMG and was assigned to Mamadou. Unfortunately, my experience was extremely disappointing and fell far below the le on November 29th about a 2019 E53 AMG and was assigned to Mamadou. Unfortunately, my experience was extremely disappointing and fell far below the level of service advertised on the dealership’s website. Mamadou repeatedly promised to follow up with me at specific times, but he failed to do so. Despite expressing strong interest in the vehicle—having been searching for a black E53 for weeks—his lack of effort and interest in assisting me was frustrating. I felt like I had to chase him for updates, which should never be the case for a serious buyer. I waited for information on my trade-in and the vehicle’s availability, but Mamadou offered no proactive communication. When I reached out, he made excuses about being busy with walk-ins, as though my time was less important. A simple update would have taken seconds, but I was left waiting without answers. This lack of professionalism and disregard for a motivated customer was disheartening. I expected much better from a dealership of this caliber. I strongly urge management to address these service issues to avoid alienating future customers. This experience has made me reconsider doing business with this dealership entirely. More
by Tarek
Employees Worked With
Mamadou
November 24, 2024
Extremely professional and customer oriented. The sales personnel were extremely knowledgeable, patient, and. Dedicated to providing the best customer experience The sales personnel were extremely knowledgeable, patient, and. Dedicated to providing the best customer experience More
by gskaplan89
Employees Worked With
Joe Reviere
November 17, 2024
Unfortunately I have nothing good to say about the clowns at this dealership. Sent my wife home in someone else’s vehicle and gave hers to another couple. What a joke! How does this happen and to top it all at this dealership. Sent my wife home in someone else’s vehicle and gave hers to another couple. What a joke! How does this happen and to top it all off, they make it sound like they are doing us a favor for them making this monumental error. The car we bought has totally different interior, wheels, etc…. Just a joke. Won’t be back for another vehicle from them. More
by TParker
Employees Worked With
Jonathan Ewing
November 12, 2024
It was a pleasure working with Ray & Wesley and I will be sending my clients to the shop every chance I get !!! I bought the GT 55 without even having to go there and they made me feel like we were part of a sending my clients to the shop every chance I get !!! I bought the GT 55 without even having to go there and they made me feel like we were part of a team to get the deal done! More
by francisco.garcia
Employees Worked With
Wes Crane
November 04, 2024
In a Word. .. As a very long time customer my buying experience was "Wonderful". Tony was incredibly professional, knowledgeable, and made the entire process smo .. As a very long time customer my buying experience was "Wonderful". Tony was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. Tony went above and beyond to help me find the perfect car, answering all my questions and ensuring I felt comfortable every step of the way. His friendly and genuine approach really stood out. I highly recommend Tony and the entire team at Clearwater Mercedes-Benz for anyone looking for a hassle-free car-buying experience. Thank you! More
by drbarney
Employees Worked With
Amy Steeves, Tony Pineiro, Brian Collins
November 04, 2024
In a Word. .. As a very long time customer it was a wonderful buying experience. Tony handled and facilitated all of the paperwork and was incredibly professiona .. As a very long time customer it was a wonderful buying experience. Tony handled and facilitated all of the paperwork and was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. I highly recommend Tony and the team at Clearwater Mercedes-Benz dealership if you are looking for a hassle-free car-buying experience. Thank you! More
by drbarney
Employees Worked With
Amy Steeves, Tony Pineiro, Brian Collins, Frank Harris
November 01, 2024
As a long time customer of the dealership, I have experienced excellent service from its staff from the time I purchased our automobiles through servicing. experienced excellent service from its staff from the time I purchased our automobiles through servicing. More
by gpost
Employees Worked With
Brian Collins, Russel Bauer
October 24, 2024
I had an excellent experience ,thanks to Tristan! He was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. Tristan went above and beyond to help me find the He was incredibly professional, knowledgeable, and made the entire process smooth and stress-free. Tristan went above and beyond to help me find the perfect car, answering all my questions and ensuring I felt comfortable every step of the way. His friendly and genuine approach really stood out. I highly recommend Triston and the team at Clearwater Mercedes Benz for anyone looking for a hassle-free car-buying experience. Thank you! More
by Douha
Employees Worked With
Tristan charles
