Mercedes-Benz of Coconut Creek

I am extremely disappointed at this “luxury dealership”. I’m a client for over 15 years and I just trade in my old lease with them, at the sales point it was all flowers and then the nightmare dealership”. I’m a client for over 15 years and I just trade in my old lease with them, at the sales point it was all flowers and then the nightmare began. The same day the airbag light turned on, and I had to leave my brand new car at the dealer for another 4 days so they could fix it, then they took a payment that they were not supposed to from my account and I have been trying for a month to have my money back and they refused to refund me. The manager Locksley were VERY rude to me, cutting me off and not letting me explain, then he hang up on me. Now they are blaming on the miles t of tie old car when they accepted the deal as is. Unacceptable I feel robbed and disrespected! More

My sales rep Fabi was excellent was patient with me understood what i wanted and made it happened understood what i wanted and made it happened More

From the GM to the sales manger and the sales person were a great to work with. I appreciate the transparency and great service they provided. a great to work with. I appreciate the transparency and great service they provided. More

We have purchased Mercedes through Jeff Boraks for years and even though we moved to South Carolina, we decide to still go through him. Jeff made the process easy and very quick for being 400+ miles away! and even though we moved to South Carolina, we decide to still go through him. Jeff made the process easy and very quick for being 400+ miles away! More

I felt I got a good deal. But once it was sold I felt a difference with salespeople! Less handholding. Like “ I got you” next! But once it was sold I felt a difference with salespeople! Less handholding. Like “ I got you” next! More

My service advisors were excellent. The work done on my car could’ve been done better. The facility is a whole was first class. I look forward to the opportunity of buying another Merce The work done on my car could’ve been done better. The facility is a whole was first class. I look forward to the opportunity of buying another Mercedes. And I was very impressed with the cleanliness of my car after my service appointment. Thank you for doing such a great job. More

Excellent 12 year service on my MB E550. Thanks to Gonzalo (manager), Marco (advisor) , and Roberto (expert technician) for high quality care. Vehicle runs like a new racing car ! Thanks to Gonzalo (manager), Marco (advisor) , and Roberto (expert technician) for high quality care. Vehicle runs like a new racing car ! More