Mercedes-Benz of Coconut Creek

My service rep Liz Berrios is excellent She always is very professional and has her clients needs first very professional and has her clients needs first More

Mercedes Benz Coconut Creek Service Department overcharges on 70 percent of all parts and labor. overcharges on 70 percent of all parts and labor. More

Best service and follow up care …. Coconut Creek Mercedes deserves customer loyalty!! Fair, honest, go the extra mile. Liz Barrios, outstanding service agent!! Coconut Creek Mercedes deserves customer loyalty!! Fair, honest, go the extra mile. Liz Barrios, outstanding service agent!! More

Purchased a used vehicle. Sales kid was too busy on his phone texting while test driving and during the whole deal. Went to pick up car the next day, car was not ready for 3 Sales kid was too busy on his phone texting while test driving and during the whole deal. Went to pick up car the next day, car was not ready for 3 hours after I was told it would be ready, ruined my day. Gentleman who was there to greet me in the salesperson's absence because it was his day off, was too busy on the phone talking to someone about personal matters, never put the phone down to talk, other than he indicated he was going to work with me to ensure I got my car, didn't see him again until the car was ready 3 hours later. Horrible experience. I am in the process of purchasing a new car for my wife and I can assure you I will not be purchasing from this dealer. Great brand, horrible dealership - which is the same I have experienced with other Auto Nation dealerships. Also, on way home stopped at market to puck up some things and car barely started after driving it for 2 hours. Got home and plugged into battery tender only to find out the battery was a 55% - let it charge in the garage for 3 days and got to 100%, unplugged it for 5 min and the charge dropped to 65%. Contacted dealer about replacement battery and they said the battery was fine when they checked it - apparently, if it registered 50% or more they consider it fine - pathetic. Had to spring $250 for a new battery. More

The staff at Coconut Creek Mercedes-Benz has always been awesome and taken care of my needs for my car. I really appreciate all the support and the professionalism that I receive every time I go. awesome and taken care of my needs for my car. I really appreciate all the support and the professionalism that I receive every time I go. More

service was prompt and detaled. I was provided feedaback while the car was been serviced I was provided feedaback while the car was been serviced More

I have had an horrible experience with the service department. They called me stating one thing and then change their statement up. I been requesting to speak with general manager and have yet to spea department. They called me stating one thing and then change their statement up. I been requesting to speak with general manager and have yet to speak with him. More

A very pleasant experience. Everyone at the dealership that I came in contact with was professional, courteous and knowledgeable Everyone at the dealership that I came in contact with was professional, courteous and knowledgeable More

This is my 3rd car at this dealership. Always great service in sales and service. Shout out to David F and Natalie in sales department. Always great service in sales and service. Shout out to David F and Natalie in sales department. More

Moody, Deanne, Alex and Warren customer service was EXCELLENT. Great job in the Service Department EXCELLENT. Great job in the Service Department More