Mercedes-Benz of Coconut Creek

I worked with Marty Barnel and found him to be pleasant, knowledgeable and a great salesperson. I also worked with Andrew in Finance who was patient and thorough in his explanations. knowledgeable and a great salesperson. I also worked with Andrew in Finance who was patient and thorough in his explanations. More

2 hr service appt turned into 3+ HOURS, even though i bought the car at this dealership, they didn't offer a loaner car until i was at the dealership and had already arranged for someone to pick me up. bought the car at this dealership, they didn't offer a loaner car until i was at the dealership and had already arranged for someone to pick me up. my car has 3k miles and they said i needed a new right front tire. asked the service manager to show me what was wrong with it, he couldn't find anything wrong. called to speak with my service writer while car was being serviced, after 7 minutes on hold, i was told he was busy with another customer and would have to call me back. picked up the car, it wasn't even washed. i have owned 9 mercedes benz over the past 19 yrs and have never experienced such horrible customer service More

I stopped in just to "look" at what Mercedes had to offer, fully intending to visit several other brands before making a final decesion. Needless to say, I drove a new Mercedes home that afterno had to offer, fully intending to visit several other brands before making a final decesion. Needless to say, I drove a new Mercedes home that afternoon. Kristine Partin patiently answered all my questions as she took me through the various models. I did not see a reason to continue looking at other brands and have been very happy with my new vehicle. I had to go back only for help with using some of the new electronics, specifically connecting my phone to the blue tooth. I was given the time and help that i needed. I particularily liked getting a free car wash while there. Overall, this has been an outstandig experience. More

I bought a beautiful Lunar blue C250 coupe and I love it! My salesman, Locksley, was very knowledgeable and helpful. He made me feel like his only customer and took excellent care of me. I highly recommend My salesman, Locksley, was very knowledgeable and helpful. He made me feel like his only customer and took excellent care of me. I highly recommend Mercedes of Coconut Creek! I know I will be getting me next Mercedes there :) More

My lease was up and I went to the dealer to ask about my options. I met Marty and he walked me through the process. I told him I wanted to find a 1-2 yr old E350 with very specific color and equipment. He w options. I met Marty and he walked me through the process. I told him I wanted to find a 1-2 yr old E350 with very specific color and equipment. He was able to look all over Florida and after a short while he found me just what I wanted and brought it to his store for me to see. It was better than I had hoped for! Perfect condition, low miles and certified. He even showed me things about the car that i had on my old one and never knew. Great job Marty , see you in a few years and we will do it again. More

We were on a family vacation passing thru Broward in our Mercedes GL when we noticed the tire pressure indicator came on. Our Navigation system directed us to the nearest dealer. We picked up a nail in the Mercedes GL when we noticed the tire pressure indicator came on. Our Navigation system directed us to the nearest dealer. We picked up a nail in the side wall and needed a new tire. While there we met Marty Barnel, I told him that we were only getting a tire replaced just wanted to look around to kill some time. He was open and friendly and took time to answer some questions. While there he pointed out a new ML63 that my husband fell in love with. He offered us a test drive ( even though he new we lived hundreds of miles away and not really looking to buy a new Mercedes). Well, 30 minutes later we made a deal, traded in our GL and were on our way again in our new ML63 AMG!!! Marty did an outstanding job and made what was going to be a major inconvienence into a fun and memorable experience. I would highly recomend Marty and the rest of the crew at MB of Coconut Creek. More

Charles listened to the customer and provided the customer with a level of comfort needed to make their comfortable decision to lease. Charles took the time to show the various safety features of th customer with a level of comfort needed to make their comfortable decision to lease. Charles took the time to show the various safety features of the car as well as the onsite safety cage. He went over all of the various options available in the cars available as well as the options in the car selected. A very understanding salesperson, a rarity in dealers today. Thanks More