Mercedes-Benz of Colorado Springs

Car advertised as CPO but found out that in fact it wasn't as I was completing purchase. Manager took some money off price but after purchase, car issues requiring repair or replacement keep popping up wasn't as I was completing purchase. Manager took some money off price but after purchase, car issues requiring repair or replacement keep popping up. Previous car purchase was great and was the reason I came back for another car. Deceptive sales tactics ensures I won't be back. More

Mark and Wil were good to work with but the new management could care less about customer experience. Overall would not waste my time or money dealing with these folks in the future. management could care less about customer experience. Overall would not waste my time or money dealing with these folks in the future. More

They were very helpful and eger to help with my purchase. The support after the delivery has been great as well. The support after the delivery has been great as well. More

Very attentive sales service. I thought sales person could have been a little more proactive in showing the important features of the car. The fact that it came with run flat ti I thought sales person could have been a little more proactive in showing the important features of the car. The fact that it came with run flat tires with no spare or repair kit came after to attention only after the purchase. Personnel worked hard to complete the lengthy paper work in a timely manner, but the paper work failed to reflect my desired down payment. Overall, the dealership gets my good marks. More

It was a long tiring process and as a senior, I tend to wonder if I made the right decision. However the two gentleman Kyle and John were very professional and nice wonder if I made the right decision. However the two gentleman Kyle and John were very professional and nice More

I bought a used Mercedes from Chris in sales. He did a great job getting me in the right vehicle for the right price. He did a great job getting me in the right vehicle for the right price. More

My car looked fabulous when I picked it up, plus the sales rep was really helpful & nice. sales rep was really helpful & nice. More

Great sales, service, and leadership team make the experience top notch . Feels like an extended family. experience top notch . Feels like an extended family. More

Madeline was awesome. Great experience. Held the car we wanted for several days as we arranged to come down from Denver. Easy purchase process. Thank you!! Great experience. Held the car we wanted for several days as we arranged to come down from Denver. Easy purchase process. Thank you!! More

Star of the show was Kyle. His humor and drive to deliver excellence made for a very pleasant new vehicle purchase experience His humor and drive to deliver excellence made for a very pleasant new vehicle purchase experience More