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Mercedes-Benz of Covington

Covington, LA

4.8
808 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 808 reviews

October 31, 2026

What a truly amazing service team Mercedes Benz has in Covington. Sherry and Mason are absolutely wonderful to deal with, and the mechanics always do a wonderful job. I know that whenever I go to the se More

by joannmccarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades, Kyle Rivera
October 23, 2026

Have had to use the service department a few times, and each time Ty has been professional, courteous, and carries through with promises. To this point, I have been very satisfied with the dealership. More

by Jomner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Oct 26, 2026 -

Mercedes-Benz of Covington responded

Thank you for the positive feedback! We will pass the compliment on to Ty. Thank you for choosing Mercedes-Benz of Covington for your service needs.

October 15, 2026

Sherry in the service department was very helpful. We had a warranty issue and she went to bat for us, and the dealership did right by us. More

by LC
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades
Oct 19, 2026 -

Mercedes-Benz of Covington responded

We love to hear this! Thank you for choosing Mercedes-Benz of Covington!

October 09, 2026

Excellent customer service from the first interaction through follow up. The service department is outstanding as well. Highly recommend MB of Covington. More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Kyle Rivera
Oct 12, 2026 -

Mercedes-Benz of Covington responded

Thank you for the postive feedback!

October 03, 2026

The service department provides great customer service and it’s obvious that they try to foster a relationship for continuous business with great communication and respect for the customer. More

by Ahnyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, Angela , Jody Parks, Sherry Blades, Kyle Rivera
Oct 05, 2026 -

Mercedes-Benz of Covington responded

Thank you for the postive feedback! We strive for this and are proud that it shows.

October 02, 2026

Professional and courteous service. The communication regarding services and expectations are consistent. The updated service reports for repairs and maintenance allow for an improved u More

by neiln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades, WADI HADDAD
Oct 02, 2026 -

Mercedes-Benz of Covington responded

Thank you for the postive feedback! We appreciate you choosing Mercedes-Benz of Covington for your service needs.

October 01, 2026

After using mini dealers, they have the best service department and Sherry is amazing and her compliment and hoping to get in and out quickly More

by Ksantiquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn Abide, Sherry Blades
Oct 02, 2026 -

Mercedes-Benz of Covington responded

We love to hear this! Thank you for choosing us!

August 23, 2026

Ty, our service rep and Brice, the sales manager, were especially helpful in our most recent maintenance visit. We’d be happy to recommend MB of Covington for MB sales and service. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades
Aug 24, 2026 -

Mercedes-Benz of Covington responded

Thank you for the positive feedback!

August 17, 2026

I am exceptionally satisfied with the services I receive at MB in Covington. My service Rep Sherry is beyond amazing and the guys who work on my vehicle are definitely outstanding and knowledgeable in their More

by Dobard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Blades
Aug 19, 2026 -

Mercedes-Benz of Covington responded

Thank you so much for your postive feedback! We appreciate you choosing Mercedes-Benz of Covington!

August 07, 2026

Ty and the young man that helped with the Mercedes app were outstanding. They have my highest recommendation. More

by aaawsprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty and young man who assisted with Mercedes app.
Aug 10, 2026 -

Mercedes-Benz of Covington responded

Thank you so much! We will pass the compliment on to Ty.

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