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Mercedes-Benz of Covington

Covington, LA

4.8
766 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 766 reviews

March 19, 2022

Awesome, and Wonderful is the best way for me to describe my experience at Mercedes Benz of Covington. Patrick our Salesman made sure we were comfortable during and after the process of purchasing our car. More

by chanda70788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEXIS , Kyle Miller, Patrick Breen
Mar 21, 2022 -

Mercedes-Benz of Covington responded

AWESOME! We are thankful for you sharing your great experience with us and are so happy to have you as part of our family and a loyal customer. We are committed to your complete satisfaction and are here any time to assist with all your needs. Have a wonderful day and thank you again for choosing Mercedes-Benz of Covington.

March 18, 2022

I am very pleased with my experience at this dealer. Everyone was friendly and helpful. Chris was very informative and helpful with getting me the vehicle I really wanted. Great dealership and awesome More

by CynthiaJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dubuisson, Robert Primes, Alexis Baker
Mar 21, 2022 -

Mercedes-Benz of Covington responded

Thank you for your five star review and your business. We appreciate you greatly! :)

March 17, 2022

Worst service I ever recieved. very inefficient service department especially Gordon and Rebecca. No concept of their duties towards client More

by pmussarat
Recommend Dealer
No
Employees Worked With
JK Khamiss, Kyle Miller, Erica King, Laura Copeland, Jamal Karkar
March 17, 2022

Excellent service! Brandon and the team (Kyle and Alexis) were incredibly helpful and made the entire experience smooth and easy. I can’t recommend them enough. More

by Acarlson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Black, Alexis Baker
Mar 21, 2022 -

Mercedes-Benz of Covington responded

We are so happy you had a great experience, it's what we strive for every day, to exceed our customers' expectations. Kyle, Alexis and the entire team are here to assist you anytime.

March 17, 2022

I was shocked an amazed at how great the service was this dealership. Especially since I'd already visited Mercedes Benz of New Orleans twice and received horrible service even after getting approved for a v More

by jazminernlds
Recommend Dealer
Yes
Employees Worked With
Brandon Black, Chris Dubuisson, Joseph Giovingo, Logan O'Leary, Robert Primes, Patrick Breen, Alan Snow, Erica King, Alexis Baker
Mar 21, 2022 -

Mercedes-Benz of Covington responded

So excited about your review and your business with us. Thank you for expressing your recommendation to others, we are willing to do whatever it takes to keep you a happy customer and treat all others with a level of professionalism and comfort that is not found many places. Our appreciation for your business is great and so is our willingness to serve you any time with whatever you may need. Have a great day!

March 16, 2022

I always get great service with attention to detail in every way. I’m fortunate to have such a great Mercedes dealer nearby that is willing to help me asap when I’m in a bind. This is truly the only deale More

by tranchinam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 21, 2022 -

Mercedes-Benz of Covington responded

Thank you for your five star review and your business. We appreciate you greatly! :)

March 15, 2022

Service Dept. Manager and my Service writer were Excellent. Their attention to detail and customer satisfaction was second to none !!! More

by alfonzia3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Hanna
Mar 16, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and kind review. It means so much to be able to serve you as a valued customer.

March 15, 2022

Great service with excellent care. . very respectful personnel. Always on time . I was never disappointed More

by khoueiry_gm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Jerry Eberts
Mar 16, 2022 -

Mercedes-Benz of Covington responded

We are so happy that you are pleased with our dedication to excellence in service. Most importantly we appreciate you and your business. Have a wonderful day!

March 14, 2022

Great job on my last service. Everyone friendly and professional. Service was complete in a timely manner and mr car was cleaned and washed!! More

by pjabbia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 16, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and kind review. We appreciate you greatly! Have a wonderful day! :)

March 14, 2022

I wasn’t told there would be a fee for the estimate to fix my car. The price to repair was exorbitant. Feeling ripped off. I’ll be heading back to my trusty mechanic. More

by jackqueyrouze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None , Brett Anzalone
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