Mercedes-Benz of Covington

Bought car from dealership in October. They sold me on how great service department was . Fuel gauge was faulty . I had to wait a month for service . Was told sender was bad . Change se They sold me on how great service department was . Fuel gauge was faulty . I had to wait a month for service . Was told sender was bad . Change sender . 2more weeks to get car back and car is still broke . More

Everyone is very nice and helpful, highly recommend bringing your vehicle for any service needs. bringing your vehicle for any service needs. More

Everyone was helpful and friendly as well as knowledgeable and efficient. It was a pleasure to do business with them. knowledgeable and efficient. It was a pleasure to do business with them. More

Sherry, my service writer, was very informative, polite and knowledgeable. Great experience and car service. and knowledgeable. Great experience and car service. More

Great customer service, super clean office and helpful staff are just a few reasons why this dealership deserve 5 stars and more! staff are just a few reasons why this dealership deserve 5 stars and more! More

Service is the most importan. Mercedes Benz OV Covington has a very good service department. For real. Mercedes Benz OV Covington has a very good service department. For real. More

In an era when many businesses are satisfied with mediocre performance and service, this place stands above the masses. And Sherry makes sure the work is done properly and timely. While no car is per mediocre performance and service, this place stands above the masses. And Sherry makes sure the work is done properly and timely. While no car is perfect, we've been very happy with the 4 Mercedes we've owned over the years. More

Had a very pleasant experience and a great tutorial on the car. Wonderful excellent experience. the car. Wonderful excellent experience. More

Very easy to do business with remotely when buying a car. Cody is fantastic! They are willing to negotiate. Cody is fantastic! They are willing to negotiate. More

Joseph in the Service Department was great! Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. More