Mercedes-Benz of Covington

I had a fantastic purchase experience with my salesman, Levi Donelson. A totally professional young man who listened to what I wanted and delivered. The entire staff was very friendly and helpful and I was Levi Donelson. A totally professional young man who listened to what I wanted and delivered. The entire staff was very friendly and helpful and I was in and out of the dealership in 2 1/2 hours. Thanks, guys! More

Can’t say enough good stuff about the Covington Service Department. Always a great experience.. Department. Always a great experience.. More

The Service Dept is disappointing. Lost key. They wanted to charge $225 to deactivate lost? Lost key. They wanted to charge $225 to deactivate lost? More

Prompt professional service! They resolved my maintenance problem and when above and beyond. I would highly recommend them. Sherri took great care of me. They resolved my maintenance problem and when above and beyond. I would highly recommend them. Sherri took great care of me. More

Service department gets five stars. They don’t quit until they find and fix the issue! They don’t quit until they find and fix the issue! More

It was easy and convenient to schedule the appointment. The appointment was ready when we arrived. Our service technician was very courteous and prompt in recognizing our arrival and requested service. Eve The appointment was ready when we arrived. Our service technician was very courteous and prompt in recognizing our arrival and requested service. Everyone at the dealership was friendly and respectful of our time there. Service was prompt and quicker than anticipated. More

Service department is very professional and courteous. I did have to leave my car longer than expected due to an unrelated problem discovered on drive home. The car was immediately brought back and they a I did have to leave my car longer than expected due to an unrelated problem discovered on drive home. The car was immediately brought back and they are looking into problem. More

Needed service A on my Sprinter motorhome. The service was completed without issue. Needed new wiper blades but $140 just seems high when I can get a pair of beam/blade ones for $20. I get tha The service was completed without issue. Needed new wiper blades but $140 just seems high when I can get a pair of beam/blade ones for $20. I get that someone else is installing them but $120 for installation seems ridiculous. Also, on the way home my DEF light went off. Given the cost of the Service A one would think this would be checked and topped off. Unfortunately they are the closest with the ability to provide service on a Sprinter van. More

My check engine light went off so I drove straight to the dealership before it disappeared (this had happened in the past, so they weren’t able to find the problem). A quick diagnosis test was done while I w dealership before it disappeared (this had happened in the past, so they weren’t able to find the problem). A quick diagnosis test was done while I waited which showed a possible problem. Since the car was driveable, I made an appointment for 2 weeks later, when I could get a loaner car. Joseph LoGiudice, my service representative, was great! He kept me updated on everything, and got me back into my car as soon as he was sure everything was done properly. Rayne Morris was also a big help in getting my appointments set, and scheduling a loaner car for me. Everyone at MB of Covington that I worked with was very professional, courteous, and kind. More

We were greeted by our salesman, Seth Bertus who was very attentive to our needs. We ordered our GLS580 and Seth made sure our experience was exceptional. He listened to our choices and asked the appropriate attentive to our needs. We ordered our GLS580 and Seth made sure our experience was exceptional. He listened to our choices and asked the appropriate questions. We had our vehicle ordered within a short time and was told he would update us along the build process. Within a couple of months, we took ownership of a beautiful SUV. Seth and Mercedes Benz of Covington made the entire experience a very easy and pleasant one. More