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Mercedes-Benz of Covington
Covington, LA
768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 768 reviews
February 17, 2022
Patrick was awesome. Very professional and helpful. A great experience. Very satisfied with everyone who helped me through the process! Very professional and helpful. A great experience. Very satisfied with everyone who helped me through the process! More
by cindyw3
Employees Worked With
Brett Anzalone, Kyle Miller, Patrick Breen
Verified CustomerFebruary 14, 2022
My visit was great, appt. was on time. Check-in easy and quick, did a complete auto inspection and two recalls in a timely manner. Treated me with respect and at least 3 staff was on time. Check-in easy and quick, did a complete auto inspection and two recalls in a timely manner. Treated me with respect and at least 3 staff members offer me refreshments. Pick up and drop off truly a pleasure, two of the most outstanding and nice people for a short commute. Also would like to say my ca was detail awesome job, truly thanks, look forward to doing business with Mercedes Benz of Covington. More
by keeferwb
Employees Worked With
Kyle Miller, John Morgan, Robert Primes, Alan Snow, Alexis Baker
February 14, 2022
My experience with Patrick Breen and MB of Covington was the best I have ever had in my life. My wife and I were placed in a relaxing atmosphere, not rush, pushed or urged to purchase any vehicle. It was al the best I have ever had in my life. My wife and I were placed in a relaxing atmosphere, not rush, pushed or urged to purchase any vehicle. It was all left up to us to make a decision and, yes, we did. I will be returning to MB of Covington and purchase another vehicle from them. The entire staff is the best. Thanks again for everything. More
by brianffrere
Employees Worked With
Patrick Breen, Jacob Collins
February 14, 2022
When my GLC 300 had damaged parts, the orders and time waiting was way too long. After that, another broken part has suddenly discovered, and that too more and more orders and repairs. This is extremely waiting was way too long. After that, another broken part has suddenly discovered, and that too more and more orders and repairs. This is extremely terrible business! Too few parts available, poor mechanics, slow repairs. More
by farno7
Employees Worked With
repair shop
February 13, 2022
Fabulous experience ! Jerry Eberts and JK made the process quick and painless. No last minute surprises, no pressure, attentive, professional, knowledgeable, informative and accommodating. I would giv process quick and painless. No last minute surprises, no pressure, attentive, professional, knowledgeable, informative and accommodating. I would give 10 stars if possible! More
by Chernungesser
Employees Worked With
JK Khamiss, Jerry Eberts, Erica King, Jacob Collins
February 11, 2022
The process of putting a deposit down on a sprinter van went as smooth as I could’ve expected. Have not bought a new vehicle in several years and was very pleased with the experience went as smooth as I could’ve expected. Have not bought a new vehicle in several years and was very pleased with the experience More
by jmc1958_70461
Employees Worked With
Robert Primes
February 10, 2022
Rebecca was my advisor and from start she was the problem poor communication poor customer service kept giving me different prices wasn’t helpful to sum it up she didn’t care about me as a customer very rude poor communication poor customer service kept giving me different prices wasn’t helpful to sum it up she didn’t care about me as a customer very rude I reached out to her boss hoping to get better results and I didn’t I kept calling to reach the GM wasn’t successful every time I dropped by no one was there car had been there for a month kept telling me different days I paid for my rental car out of pocket asked for an inconvenience reimbursement they ignored it I would never recommend this place More
by mmmacklin1985
Employees Worked With
JK Khamiss, Brett Anzalone, Kyle Miller
