Mercedes-Benz of Covington

All personnel were very helpful, recognised by name, listened and researched solutions to service problem with car. All issues were addressed & corrected listened and researched solutions to service problem with car. All issues were addressed & corrected More

Patrick made buying my car the must pleasurable experience. He took is time with us. Explain everything about the car. We will definitely be back to buy another vehicle from Patrick. But I have to experience. He took is time with us. Explain everything about the car. We will definitely be back to buy another vehicle from Patrick. But I have to say everyone we meet are just wonderful. More

Was late Saturday when we arrived, even after the dealership’s closing time, Joe stayed late to ensure all our questions were answered. dealership’s closing time, Joe stayed late to ensure all our questions were answered. More

Dealership clean. Service advisor kept me updated throughout repair process. Car was cleaned when return to me throughout repair process. Car was cleaned when return to me More

Great experience. Seems like everyone in the dealership was willing to get involved to make it a positive experience. Jerry was knowledgeable and took his time to answer all questions. Great time. was willing to get involved to make it a positive experience. Jerry was knowledgeable and took his time to answer all questions. Great time. More

The dealership is new, clean and modern. Everyone is courteous and does everything to make you feel comfortable and taken care of. Each person is knowledgeable in their area of expertise and does not he courteous and does everything to make you feel comfortable and taken care of. Each person is knowledgeable in their area of expertise and does not hesitate to link you with another person if they are unsure of the appropriate response. Jerry Eberts is the best sails person I have ever had the pleasure to work with. His knowledge of the purchasing domain is first rate. Due to the car selected there was eight months wait for the vehicle, he reviewed the order each day and would call to give an update whenever there was status change. I always felt like he was looking out for my best interest through the entire process. This coupled with integrity and professionalism is a true credit to him and the dealership. The car came just as order and the price was as originally agreed on, I could not be happier. All Covid protocol were adhered to, and I always felt safe More

Very nice, friendly, not pushy staff. Great experience and we are happy with our purchase. Jerry and JK were courteous, nice and respectful and we would recommend asking for them directly. Look forward t and we are happy with our purchase. Jerry and JK were courteous, nice and respectful and we would recommend asking for them directly. Look forward to seeing you guys again. More

They could not have been more helpful especially since I was negotiating a deal remotely from Boston. Everyone was friendly, helpful, and very responsive. I would do business with them again. was negotiating a deal remotely from Boston. Everyone was friendly, helpful, and very responsive. I would do business with them again. More

Excellent customer service from everyone at this dealership; all departments and at all staff levels! dealership; all departments and at all staff levels! More

Rob greeted us with a big hello and welcome to Mercedes Benz of Covington! He was very professional and kind. The test drive he took us on allowed us to really see how the car drove and some of the amazing Benz of Covington! He was very professional and kind. The test drive he took us on allowed us to really see how the car drove and some of the amazing features. Everyone was friendly at the dealership and Rob made sure we were comfortable while we were doing the paperwork. I could not be more pleased with our experience and our new car! Thanks Ron and MB of Covington!! More