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Mercedes-Benz of Covington

Covington, LA

Overview
Reviews
4.8
768 Reviews
Call Dealership (985) 900-1212
View Awards

8080 Westshore Dr

Covington, LA

70433

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Showing 768 reviews

January 31, 2022

The best and fastest people I’ve ever been to. I will never do business with anybody else. Ms. Lynn Abide is the best and not pushy either. She really cares about you!! More

by Marissa Magsw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Abide, Jacob Collins
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Covington responded

We appreciate your business greatly and are thankful for your review. Lynn is always here with the entire staff to assist in any way, don't hesitate to call upon us. Have a great day!

January 31, 2022

Fantastic dealership and people from sales to service. First class in every aspect. Highly recommend. More

by lisadvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giovingo
Report | Print
Feb 01, 2022 -

Mercedes-Benz of Covington responded

We strive to be the best for you and to be a resource that is beyond expectation. Thank you for the affirmation in your review and most of all thank you for being a loyal customer.

January 27, 2022

Courteous and knowledgeable and effective and clean but I do it appreciate having to write a minimum of 15 words. I will not participate again More

by stan26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Covington responded

I am sorry about this program requesting at least 15 words, I will see if I can change that. On behalf of our dealership, we appreciate you greatly and thank you for taking time out, even with this request and leaving a positive review. Thank you for your business and feedback. You are our lifeblood as a customer and our appreciation is beyond measure. Have a great day!

January 25, 2022

It was a very pleasant experience working with Logan and Erica. Thank you for all the help. More

by jlumpkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Covington responded

Logan, Erica and our entire staff are always here for you, and we appreciate you and your business greatly.

January 24, 2022

I was not satisfied with my customer service experience. I called to speak with the supervisor and never received a call back, I called my service advisor and never received a call back. Horrible customer s More

by idunnhsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura
Report | Print
Jan 24, 2022 -

Mercedes-Benz of Covington responded

I am so sorry to hear of this and am not pleased with our dealership in regards to your experience. I would like to assist personally if you would afford us that opportunity. tnapier@mbcovington.com is my email, please send me a correspondence, so I can know who you are and assist. Again, my sincerest apologies on behalf of Mercedes-Benz of Covington and our entire staff.

January 24, 2022

When my car broke down in Hammond your service department was there to help out and get me back on the road. Thank you! Great service and very nice people to deal with on all aspects of service. More

by WERIK7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott, Service Client Advisor
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your review, so glad we were able to help. We appreciate you and your business and want you to know we are ALWAYS available to serve you in any situation. That's what we are here for... YOU. Have a great day!

January 22, 2022

A completely different purchase experience. All positive from a first class sales, service and concierge team. Look forward to our relationship. More

by Darrah.schaefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Jerry Eberts, Erica King, Jacob Collins
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and review, we appreciate you and are excited and honored to serve you as a loyal customer. Have a blessed day!

January 21, 2022

Phenomenal service, excellent customer relations! A very professional staff at every level!! Extremely courteous & helpful! More

by bellavici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Covington responded

So thankful for you and your business. Thank you for the kind review and have a great day!

January 20, 2022

Great experience, everything went smoothly and we were extremely satisfied. Looking forward to working with them in the future. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Alan Snow, Erica King, Jacob Collins
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Covington responded

Thank you for your business and review, we appreciate you! Have a blessed day!

January 17, 2022

Logan was amazing. The entire experience was so smooth from start to finish. Appreciate the time and attentiveness they took. More

by phimu638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Logan O'Leary, Jacob Collins
Report | Print
Jan 19, 2022 -

Mercedes-Benz of Covington responded

So thankful for your business and appreciate your review. We always here to assist you as a valued customer. Have a great day!

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