Mercedes-Benz of Covington

Joseph in the Service Department was great! Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. Excellent communication. Repair was done to my satisfaction and my car was sparkling clean when I picked it up. More

My Service Rep (Ty Creppel) made my recent visit pleasant. He is easy to talk with and very knowledgeable of the Mercedes product and believes in customer satisfaction. pleasant. He is easy to talk with and very knowledgeable of the Mercedes product and believes in customer satisfaction. More

Always respond quickly and courteously. Do good work, keep you advised, don’t perform work until quoted and approved. Do not try to “upsell” unnecessary services, which is key. Do good work, keep you advised, don’t perform work until quoted and approved. Do not try to “upsell” unnecessary services, which is key. More

I was very pleased with the entire interaction with Mercedes-Benz of Covington during my most recent service B on my Winnebago View. Sherry was a pleasure to work with and she kept me apprised of progr Mercedes-Benz of Covington during my most recent service B on my Winnebago View. Sherry was a pleasure to work with and she kept me apprised of progress of the service and the work was completed before the promised completion time. Fantastic! More

Ty was amazingly helpful throughout my experience in servicing my new vehicle. He went out of his way to make sure everything was handled beyond expectation! Thanks again, Mercedes of Covington, for bei servicing my new vehicle. He went out of his way to make sure everything was handled beyond expectation! Thanks again, Mercedes of Covington, for being there for our past and present vehicles! More

Alan Snow is just awesome. A flawless process without stress. Totally recommend this dealership and salesman. A flawless process without stress. Totally recommend this dealership and salesman. More

Excellent salesman throughout the purchase process of buying a new Mercedes. He was courteous, professional and patiently took us through selection of options and also setting up the technology on our ne buying a new Mercedes. He was courteous, professional and patiently took us through selection of options and also setting up the technology on our new E350. More

Great customer service. Joe always takes care of you. Nice dealership. Repeat customer as long as I have my mercedes. Joe always takes care of you. Nice dealership. Repeat customer as long as I have my mercedes. More

Mercedes of Covington has serviced my vehicles over the years and I am always pleased with the results. They service and maintain my Sprinter RV and S560 Cabriolet. Sherry Blades is my advisor and always m years and I am always pleased with the results. They service and maintain my Sprinter RV and S560 Cabriolet. Sherry Blades is my advisor and always makes sure to keep me updated and work completed timely. Highly Recommended!! More

Everyone at MB Covington is always so professional and accommodating they make it fun to bring my car for service that I'm between service, I want to go visit and just say hello. Ty Creppel is my go to accommodating they make it fun to bring my car for service that I'm between service, I want to go visit and just say hello. Ty Creppel is my go to person and wow, what a great person! More