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Mercedes-Benz of Covington

Covington, LA

Overview
Reviews
4.8
768 Reviews
Call Dealership (985) 900-1212
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8080 Westshore Dr

Covington, LA

70433

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Showing 768 reviews

November 19, 2021

Not satisfied with service, oil leaked out from a oil filter that was not properly installed More

by flemingjamesjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Copeland
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November 19, 2021

Ryan was very helpful during this service visit and during our road trip preceding the visit. More

by rice0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 22, 2021 -

Mercedes-Benz of Covington responded

We appreciate your business greatly and are here any time to help! Thank you and have a great day!

November 18, 2021

Patrick AND Erica were both amazing! So happy that I chose Mercedes Benz of Covington! I will recommend your dealership to my friends and acquaintances based on the outstanding customer service alon More

by Wanda Barnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Breen, Erica King
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Nov 19, 2021 -

Mercedes-Benz of Covington responded

Thank you, Wanda for your business, we appreciate you greatly! Also, our thanks for such a lovely review of our staff and our store. We are committed to you and your experience here as always exceeding expectation. Have a wonderful day, we are always here to help in any way.

November 17, 2021

So friendly and accommodating. When a time was scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. More

by mke35150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morgan, Alan Snow, Jacob Collins
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Nov 18, 2021 -

Mercedes-Benz of Covington responded

Thank you for affording us the opportunity to work with you and hopefully next time we can hit five stars for you. We want you to have no deficits here only perfection. You are too valuable not to be completely satisfied.

November 17, 2021

Services was perform well; all the people in which I interacted were helpful and kind. More

by JIMWHITE0
Recommend Dealer
Yes
Employees Worked With
Brandon Black
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Nov 18, 2021 -

Mercedes-Benz of Covington responded

Thank you for your business and kind review. We appreciate you greatly!

November 17, 2021

The whole experience was wonderful and so east! Logan, Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. More

by JVIVIANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary, Erica King
Report | Print
Nov 18, 2021 -

Mercedes-Benz of Covington responded

We appreciate your choice of Mercedes-Benz of Covington! Thank you sincerely, we are always here for you any time.

November 15, 2021

Team was courteous and professional for the entire visit. Best service department at a dealership that I’ve been to. More

by rubenlonzanida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Scott
Report | Print
Nov 17, 2021 -

Mercedes-Benz of Covington responded

Your review means a lot to us and more than that we appreciate you and your business. We will always be dedicated to you and your complete satisfaction. Have a great day!

November 12, 2021

very friendly and professional customer service. but when i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back More

by bob@pmat.net
Recommend Dealer
No
Employees Worked With
ryan
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November 11, 2021

I had an appointment tomorrow 11/12 for a problem with my car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member More

by alsalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Primes, Erica King
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November 10, 2021

Drove in from the Southshore to look at cars at this dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. More

by JVIVIANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan O'Leary, Erica King, Jacob Collins
Report | Print
Nov 11, 2021 -

Mercedes-Benz of Covington responded

We are so happy you found the best kept secret in luxury car buying. Actually the word luxury can be off-putting, but ultimately we are a great atmosphere that is professional and friendly and "easy" to buy a car. We thank you for your purchase and appreciate you greatly. We are here for you any time.

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