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Mercedes-Benz of Covington
Covington, LA
776 Reviews
Welcome to Mercedes-Benz of Covington, Proudly Serving Mandeville, Ponchatoula, Slidell and Hammond LA Drivers
In addition to providing the drivers of Covington, Louisiana with a cornucopia of new Mercedes-Benz GLC 300, C-Class, GLA 250, E-Class, GLS 450 vehicles and pre-owned cars, we at Mercedes-Benz of Covington are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Mercedes-Benz lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Mercedes-Benz car share, our Mercedes-Benz GLC 300, C-Class, GLA 250, E-Class and GLS 450 service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Mercedes-Benz of Covington are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 8080 Westshore Drive Covington, Louisiana we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 776 reviews
November 18, 2021
Patrick AND Erica were both amazing! So happy that I chose Mercedes Benz of Covington! I will recommend your dealership to my friends and acquaintances based on the outstanding customer service alon chose Mercedes Benz of Covington! I will recommend your dealership to my friends and acquaintances based on the outstanding customer service alone! Wanda Barnes More
by Wanda Barnes
Employees Worked With
Patrick Breen, Erica King
November 17, 2021
So friendly and accommodating. When a time was scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. scheduled that is when it happened. Alan Snow, went above and beyond to make sure my car was ready when promised. More
by mke35150
Verified CustomerNovember 17, 2021
The whole experience was wonderful and so east! Logan, Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. Jacob and Erica were so helpful! We will definitely be back here to buy our next vehicle. More
by JVIVIANG
Employees Worked With
Logan O'Leary, Erica King
November 12, 2021
very friendly and professional customer service. but when i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back i picked up my car, there was an error message displayed. i have left a message for the service department and have yet to receive a call back More
by bob@pmat.net
Employees Worked With
ryan
November 11, 2021
I had an appointment tomorrow 11/12 for a problem with my car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member car that I made four weeks ago!! I received a call today letting me know there were no loaners available for my appointment tomorrow!! I am a member of the Elite Club which I paid over $2,000.00 for!! This is absolutely ridiculous and extremely poor customer service!! More
by alsalas
Employees Worked With
Robert Primes, Erica King
November 10, 2021
Drove in from the Southshore to look at cars at this dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. dealership. Excellent service by Logan! Easy to purchase my car. Kyle and Jacob were great. More
by JVIVIANG
Employees Worked With
Logan O'Leary, Erica King, Jacob Collins
November 08, 2021
Ran into a few small issues due at first but as usual, after notifying Mercedes of Covington, they jumped on it and took care of everything. It is becoming more rare that a company listens to its client after notifying Mercedes of Covington, they jumped on it and took care of everything. It is becoming more rare that a company listens to its clients but glad to see it when they do! More
by jeff
Employees Worked With
Laura
November 08, 2021
Definitely had a pleasant experience with my new purchase! Alan was there to answer any questions or concerns that I had to make it more of a personable experience. purchase! Alan was there to answer any questions or concerns that I had to make it more of a personable experience. More
by katerawilliams
