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Mercedes-Benz of Covington

Covington, LA

4.8
766 Reviews

8080 Westshore Dr

Covington, LA

70433

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Showing 766 reviews

July 28, 2021

When I scheduled the service I asked how long it would take because I had to wait on it. They told me 2 hours and I was in and out in 2 hours. I appreciate the honesty and not having to wait longer than More

by Samuel Peabody-Farris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morgan, Logan O'Leary
Jul 28, 2021 -

Samuel Peabody-Farris responded

I’m embarrassed to say I don’t remember my service advisor’s name, but she was great too. Keep up the good work MB of Covington. I chose you guys because of the awful treatment from MB of Baton Rouge. I’ll gladly drive an hour to get better customer service.

July 28, 2021

Joe made this entire experience far more rewarding than I could have ever imagined! I had quite the unusual circumstance, but everyone in Covington made me feel reassured in my choices and decision-making. More

by angellemthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jacob, John Morgan, Jerry Eberts, Joseph Giovingo, Erica King
July 26, 2021

Way to expensive. $270 for an oil change and tire rotation is excessive if it it is a Mercedes Benz. Very nice folks, though. Good Luck! More

by jondrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
July 25, 2021

My experience with MB of Covington was outstanding. Logan was superb and went above and beyond to assist me. Jacob, Collins was so helpful during the financial portion. He answered all of my questions with p More

by rcoggins
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Anzalone, Logan O'Leary
July 25, 2021

Well, my intention was to purchase an Audi. However, that did not happen. The short story begins with my twin sister. She purchased a Mercedes benz last month it was an awesome experience for her. Everyone More

by BadonSonja2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Kyle Miller, Joseph Giovingo, Erica King
July 22, 2021

Awesome services Awesome by Ryan I am very grateful for all Mercedes-Benz help and support! Ryan was awesome please let him know that I really appreciate him. More

by BALVERIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
July 22, 2021

Everyone was professional and polite. The waiting room was clean. The reason I was there because it was my 3rd recall notice in 14 months of purchasing a new 2020 GLB 250 SUV. More

by gmcajun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 22, 2021

I am not writing 25 words n n n n n n n n n n n n n n n n n no no More

by cgw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Khamiss, Chris Dubuisson, Erica King
July 20, 2021

Robert Primes was an excellent Sales Manager to work with on this purchase. As we are out of state it was a complicated sale. We just finished meeting at AZ MDV and received the title and registration. Wo More

by dreasy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Primes
July 17, 2021

Alan was great. Sales manager, Kyle was helpful too. This market and chip shortage sucks and they will do what they can to accommodate your needs….so don’t get bent out of shape about pricing. There’s only s More

by M Stryker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller, Alan Snow, Erica King
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