Mercedes-Benz of Cutler Bay - Service Center

excellent!!! - Excellent, fast and profesional service. - We used the shuttle service to pick me up, and it was 5 star. - The comunication about the updates al - Excellent, fast and profesional service. - We used the shuttle service to pick me up, and it was 5 star. - The comunication about the updates also was excellent More

Great Service I always enjoy bringing my car to MB Cutler Bay. The service is second to none. Jose Castillo was my rep, and he went above and beyond to make sure i I always enjoy bringing my car to MB Cutler Bay. The service is second to none. Jose Castillo was my rep, and he went above and beyond to make sure i was satisfied and understood every item on my service sheet. Can't thank him enough. More

exceptional service Five star service. I was seen before my appointment time and My advisor Herbert K took the time to explain everything to me and the staff was very fri Five star service. I was seen before my appointment time and My advisor Herbert K took the time to explain everything to me and the staff was very friendly and professional. More

Excellent Ever since I leased my first Mercedes Benz the level of my experience from sales to service have been very exceptional from courtesy to friendly. Ever since I leased my first Mercedes Benz the level of my experience from sales to service have been very exceptional from courtesy to friendly. More

Excellent service After 11 years going to this dealership, they get better and better. A special thanks to my service advisor Jose Castillo, that is always ready to ans After 11 years going to this dealership, they get better and better. A special thanks to my service advisor Jose Castillo, that is always ready to answer any question I may have. More

C300 recall for software upgrade My service writer is Kevin. He is very polite, professional and knowledgeable. My car was ready within the time range expected. I was very pleased My service writer is Kevin. He is very polite, professional and knowledgeable. My car was ready within the time range expected. I was very pleased with the service. More

Very efficient and professional sevice Scheduling the appointment was very easy. The customer service assistant was very friendly and polite. Service was done in a timely, efficient, and pr Scheduling the appointment was very easy. The customer service assistant was very friendly and polite. Service was done in a timely, efficient, and professional manner, Roman is a vey considerate, patient, cordial, and professional individual. I will definitely return to this dealership for other service in the future. More

Great Customer Service From the appointment scheduling to the delivery of the car after service was completed, just a great experience. Smooth process with notifications thr From the appointment scheduling to the delivery of the car after service was completed, just a great experience. Smooth process with notifications throughout. Thank you. More

Porfessional Thorough inspection of vehicle for repair and maintenance. Informed about needed repairs and estimate before work was done. Notified when auto ready Thorough inspection of vehicle for repair and maintenance. Informed about needed repairs and estimate before work was done. Notified when auto ready for pick up. More

Service with Herbert Kanzki Great guy to work with! Very friendly and always give the best service.i will always go back to MB of cutler bay and have them service my vehicle. Great guy to work with! Very friendly and always give the best service.i will always go back to MB of cutler bay and have them service my vehicle. More