Mercedes-Benz of Daytona Beach

Service Prompt attention on arrival and kept informed during the wait. Nice waiting area with great amenities - work was completed in timely fashion and price Prompt attention on arrival and kept informed during the wait. Nice waiting area with great amenities - work was completed in timely fashion and price was reasonable More

Generally great experience but expensive. The service advisor...Mike... was accommodating and helpful and the work was completed fairly quickly .....but the Hourly Rate was too high. The Cashi The service advisor...Mike... was accommodating and helpful and the work was completed fairly quickly .....but the Hourly Rate was too high. The Cashier was unsmiling and distracted. I felt bad after dealing with her...like I was an "inconvenience". As this was my final interaction with staff, I did not walk out the door with a smile on my face. More

Great Sevice My Sprinter is well serviced by Mercedes Daytona. Metry goes out of his way to be ready when I arrive and when the service is complete having all the My Sprinter is well serviced by Mercedes Daytona. Metry goes out of his way to be ready when I arrive and when the service is complete having all the paperwork ready to go. Metry does a great job keeping me informed on the status of the repairs and costs associated with the work. More

Excellent service and friendly staff Always receive top tier service in a friendly atmosphere. Waiting area for Customers having their vehicles serviced is bright and comfortable. Snacks Always receive top tier service in a friendly atmosphere. Waiting area for Customers having their vehicles serviced is bright and comfortable. Snacks and beverages, complimentary, are a most welcome bonus. More

Trust and detail oriented. I drive from Saint Augustine to Mercedes-Benz of Daytona because of Mike. I totally trust him to look out for me in my vehicle and take care of it in I drive from Saint Augustine to Mercedes-Benz of Daytona because of Mike. I totally trust him to look out for me in my vehicle and take care of it in a timely manner. My vehicles left exactly the way I found it or better. I would take my ML 350 anywhere else. More

Great Service! Michael Iafanti is my service technician and he is the reason I purchased another Mercedes. I can count on him for honest, professional and courteous Michael Iafanti is my service technician and he is the reason I purchased another Mercedes. I can count on him for honest, professional and courteous service. Thank you. More

Excellent Service Representative My service agent, Michael Iafanti, is the best service rep I’ve ever had at any dealership. He goes out of his way to make sure that my concerns are a My service agent, Michael Iafanti, is the best service rep I’ve ever had at any dealership. He goes out of his way to make sure that my concerns are all addressed and he keeps me abreast of the situation with my car while it’s there. Although I don’t always ask for a loaner, whenever I need a loaner, he manages to supply me with one. He’s a great service rep and I really appreciate him! My ONLY COMPLAINT is the crazy amount you charged for my transmission fluid! I looked it up and it could be changed (by a professional) for half of what you charged! I realize my car is expensive to work on. But transmission fluid is NOT as expensive as you guys represent it to be. I checked more than one website hoping to find that my car’s transmission fluid has gold in it or SOMETHING to justify the price Michael quoted me on the phone. But alas, it’s just transmission fluid. Nothing special about it. Nothing to justify the outrageous price you guys charged me. So I’m disappointed with my service department for this reason, Other than that, I love you guys! More

Annual "A" Service. Always friendly service and appointment times when needed. They have been servicing my cars since 2008. I always feel that Michael Lafanti really ca Always friendly service and appointment times when needed. They have been servicing my cars since 2008. I always feel that Michael Lafanti really cares about keeping me as a satisfied customer. More

Great experience from a new Mercedes owner Mercedes of Daytona has been amazing with their costumer service from the moment I walked in the door, and made my purchase. Fantastic customer experi Mercedes of Daytona has been amazing with their costumer service from the moment I walked in the door, and made my purchase. Fantastic customer experience. More

Did a great job They did a great job taking care of my wife's vehicle and providing a complementary rental car. Joe answered all questions. The staff is friendly They did a great job taking care of my wife's vehicle and providing a complementary rental car. Joe answered all questions. The staff is friendly More