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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

4.7
1,592 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,592 reviews

February 21, 2025

They called me and told my payment would be 800 zone and it ended up over 1,100 they charged me over $1000 for a ceramic coat so hat wasn’t done or wasn’t done correctly, I was very disappointed More

by rxoutsourcing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

February 21, 2025

Jim brown called me and said my payments would be in the 800’s but that was not true it ended at 1,100 they also charged me over $1,000 for a ceramic coat they never did, I’m not happy More

by rxoutsourcing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

February 21, 2025

TL is a wonderful salesman. Very knowledgeable, professional, personable and extremely helpful. The whole experience was exceptional and easy. Every question was answered More

by Melissamg
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

February 21, 2025

beautiful dealership Nick in service is very professional and good to deal with BUT brand new expensive cars shouldn't need to keep going back to the dealership when they're brand new for softw More

by alisondexter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! We regret to hear that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (386) 675-4677 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

February 20, 2025

Called and got appointment for next day. Took car in and they had it fixed that day. They handled it well> More

by RICHFUZZY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

Everything was great; I just fell short of fixing an interior light. Have to return to have service look at it again. More

by MDRSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

February 20, 2025

Very good service. I was in and out in a little over an hour. The waiting room was pleasant. PS. I got an email today from M-B saying that my service had expired. W More

by CARJELL49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2025

All the 20 years of dealing with them , it is difficult to find any shortcomings in things they do for me . They are one of a kind. More

by mbhat.mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 17, 2025

I purchased a 2017 amg sl63 from these guys back in December and took it to the Mercedes dealer here in West Virginia to purchase an extended warranty.A fter they inspected the car they found several p More

by cc350z63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam
February 17, 2025

Friendly salespeople and easy financing. Went above and beyond on communication and pictures. I bought from out of state. A+ More

by crt.cadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay
Feb 20, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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