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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

4.7
1,675 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,675 reviews

July 12, 2024

I’ve been using the Mercedes Benz of Daytona Service Department for almost 10 years and found it to be efficient and reliable. I’ve had the same service advisor for all those years and I found him to be More

by fjvassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

Everyone is so pleasant at this dealership. The work is done usually in the time they estimate, and done as promised. The waiting room is comfortable, with fresh fruit, ice cream bars, and soft More

by cjm51ind
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles (Gabby) Davila
Jul 14, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

Joe is top notch always helps me out and gets me out of a pinch More

by docwiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 12, 2024

I cannot find a reason to give them less than a 5. Although there was a bit of grease left in my seat and a compartment left open, I do not believe that takes away from the five star service we rece More

by ladyelisabethk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Jul 14, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

My car was nit returned to me in the same fashion I send it in More

by david333_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby 5 stars
Jul 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

July 10, 2024

I am 71 years old and this is the first time I purchased a car completely online. No test drive, no haggling, no back and forth trips to the dealership. This was a very relaxing way to buy a car. John J More

by george@strangecpa.com
Recommend Dealer
Yes
Employees Worked With
John Jenkins, Jim Brown
Jul 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 10, 2024

Takes too long to have an oil change done. Two to three hours if you wait and longer than that if you leave the car More

by careycfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Jul 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

July 08, 2024

David Joseph is by far the best representative of Mercedes Benz. He is very knowledgeable in all aspects of the intricate details of the Mercedes Benz brand. He was attentive to my needs and thoughtf More

by KAT4SURE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

FANTASTIC LOVE GOING TO MERCEDES OF DAYTONA. THE BEST STAFF EVER. MIKE, DAN, GRACE AND SO MANY OTHER WONDERFUL STAFF. More

by GABY1434U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

July 05, 2024

Made an appointment for B service my service advisor Mike called me and revealed my E-class is ready for transmission fluid to be changed I told him to go ahead and do them both. Mike arranged for transporta More

by drich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

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