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Mercedes-Benz of Daytona Beach
Daytona Beach, FL
1,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,571 reviews
November 03, 2021
Attempted to make an appointment to get my recall of the breaks done on my Mercedes Cargo Van. In addition, replace my right low beam replaced. I was told by the young lady in the dept that anything Sprin breaks done on my Mercedes Cargo Van. In addition, replace my right low beam replaced. I was told by the young lady in the dept that anything Sprinter/ van related having to do with recalls was not going to be looked at until November 16th. Exactly 15 days from the point of my phone call. I was then transferred to Demetre how told me that there were no appointments available until the 16th. After I addressed the issue about my initial conversation, I was told that was incorrect. I then asked if the other girl had lied and he said he was not going to answer but, I can call Jacksonville or Orlando. Both are no where near my location. IN addition I should be able to schedule an appointment where I purchased my vehicle. This is not my first bad experience with this dealer. I will NEVER recommend or purchase a vehicle from this dealer again. In summary, they have appointments available for other vehicles that are not recall work because the money is not in recall work. More
by jhark2011
Employees Worked With
October 22, 2021
Service was great. Mike went over the service invoice so every item was clear. Work was comleted in promised tie frame. every item was clear. Work was comleted in promised tie frame. More
by currt
Employees Worked With
October 04, 2021
Our sales person went beyond to insure we has a timely delivery wanted after hours, very Happy delivery wanted after hours, very Happy More
by steve
October 02, 2021
My car was scheduled to have the cover gasket replaced but at the time of service it had several issues that needed to be addressed. My list ranged from a light that was out, a cupholder that was stuck an but at the time of service it had several issues that needed to be addressed. My list ranged from a light that was out, a cupholder that was stuck and a broken bottom center grille. Nick made sure all my service issues were corrected and even coordinated with the body shop to get the grille replaced. Nick is EXCELLENT!! More
by Ollieandra2100
Employees Worked With
Nick Mathena
October 01, 2021
This is my sixth purchase from this dealership. This is a no hassle environment and the purchase of a car is fun again. Great people to work with and great relationships established. From Sales to Service to no hassle environment and the purchase of a car is fun again. Great people to work with and great relationships established. From Sales to Service to Car Wash. these people are the best More
by reslavin
October 01, 2021
They always do a great job!! Jew Drews’s in the best service technician I have ever used. service technician I have ever used. More
by jsabpi
Employees Worked With
September 30, 2021
Nick is great ! Rest of staff very freindly ..... kept me updated as they were completing the services - everything was on time and no issues after the service updated as they were completing the services - everything was on time and no issues after the service More
by donaddington
Employees Worked With
Nick
September 12, 2021
BE VERY AWARE OF THIS COMPANY'S FINANCE personel, who's name is Tyson. My husband is a 26 years USAF Flight Cmdr., who have purchased 2 vehicles this year from sales person David & Chris Ex finance Person name is Tyson. My husband is a 26 years USAF Flight Cmdr., who have purchased 2 vehicles this year from sales person David & Chris Ex finance Personel, who is no longer at this dealership. April 2021 my husband both his second vehicle from this dealership with 3.99% offered by MBFS...He decided to purchase a vehicle today from David (Sales Person) the finance paper work was prepared while my husband was on his way to the dealership 3 hours away; He was called by ALLY Financial for questions regarding the purchase of the vehicle, so he called the dealership wondering why MBFS was not used as the finance company as he already have a vehicle financed by them with a+ Financing; the finance Personel Tyson said he got a interest rate of 7% + from MBFS; we didn't know what happened, but something seems out of order, so we called MBFS and they were not able to disclosed there position on the interest rate disclosed to the dealership, they said we needed to try and work out the interest rate with the dealership. My point is, my husband's ;ast vehicle was purchased only 5 months ago at the above interest rate of 3.99 now 7% +; the fact the the dealership have the ability to negotiate the interest rate the banks are offering, that clients do not have purview to is not good. none the less they have LOST a customer. to all who's reading this review, Please seek your financing elsewhere if you buy a vehicle at this dealership. They are taking much advantage of the limited production of vehicles and that may be ok, however, Character & Integrity does matter especially for our Veterans who have fought for them to have the freedom to sell a vehicle, instead the use every option to shack clients down. do your research.🇺🇸 More
by GG7283
September 12, 2021
BE AWARE OF THE FINANCING TACTICS OF Tyson the finance Personel of this company.1👎 I am a Veteran ; USAF-Commander 26 years; and I bought 2 vehicles from David at this dealership in the last 6 months. Personel of this company.1👎 I am a Veteran ; USAF-Commander 26 years; and I bought 2 vehicles from David at this dealership in the last 6 months...I attempted to purchase a third, "My Dream Car" on Saturday. Half way on a 3 hour drive I got called from a finance company requesting information to finance a vehicle for me; I asked the name of the finance company, they said Ally Financial; After having had both vehicles I purchased this year finance by MBFS with A+ Credit at 3.99% , This finance personnel at Mercedes Benz in Daytona ( Named Tyson) says to me, that my interest is now 7%+, so I called MBFS to inquire why the interest rate was twice the amount, they said that I was not purview to the interest rate they provide to the dealership, but that I would have to renegotiate the rates with the dealership. I agree they are in business to make money, however the vehicle I was going to purchase was listed at 73K +, which is worth give and take 65K-68K, so the already have a mark up of 5k + dealership fees 999.00 and pre-delivery cost ( what they have repaired or serviced on the vehicle), which no one will ever be able to prove they did anything. David had my trust and I valued his relationship, however when you know a client would literally drive 3 hours plus to do business with you on a third 3 occasion, I don't know but, that's TRUST, Why would any risk your Character & Integrity like this, especially knowing what this finance person could or is doing to your clients would have a direct impact on your credibility and client relationship; YOU HAVE LOST A GOOD CUSTOMER David; and I know, that you you are fully aware of this, Sometimes standing up and risking it all for what is right is worth it Sir, that's what I did ‘for Country’ Not Self. Veteran's Get your own financing, if you use this company and, be very careful, Remember our Creed!🇺🇸 More
by GG7283
