Mercedes-Benz of Daytona Beach

I owned a used 2005 E-Class ( it was given to our niece to go to college) which needed a break system replaced due to a recall, I contacted this dealer and they explained the recall procedures at no cost, to go to college) which needed a break system replaced due to a recall, I contacted this dealer and they explained the recall procedures at no cost, they treated me like a long time customer and offered free ride when needed. Their snack and coffee bar was great, workers were all welcoming and very friendly. I told my wife about visit, so this month she visited the dealer for a new GLA250 and it was even delivered. More

Bought a used car from them back in April sight unseen because I assumed they wouldn't sell anything short of stellar at a Mercedes Benz dealership. Unfortunately for me I was dead wrong. This car has had because I assumed they wouldn't sell anything short of stellar at a Mercedes Benz dealership. Unfortunately for me I was dead wrong. This car has had issue after issue and has costed me over 8 thousand dollars in parts and labor since April. Axles, brakes, wheel bearings, bend rims and cracked glass are just some of the issues that i've had to fix. Absolutely obsurd that they would allow a car to leave their showroom like this. I would advise anyone that is thinking about buying a car from them to take your money elsewhere. More

I went to this dealership to replace my MB with a new one. They said they had none and would not be able to help me find one. AND if they could find one they would charge $5K over list. They obviously di one. They said they had none and would not be able to help me find one. AND if they could find one they would charge $5K over list. They obviously didn't want my business as the head of inventory walked away from me which I found rude. I took my business else where and will probably take my service work on my new MB elsewhere as well. Found several other dealers who were kind and helpful and found me a car in two days. More

Depending on how much you paid for the car there is were you rank for getting service. In other words, if you buy a Maybach or S Class they bend over backwards to take care of your needs but under $20 thous you rank for getting service. In other words, if you buy a Maybach or S Class they bend over backwards to take care of your needs but under $20 thousand you can't get a timely respectful call back about requested information like a service appointment. xxxx shame. More

Amazing service, super kind service writer in Gabby! The service was quick too! Thank You Mercedes Daytona for making it a great experience. service was quick too! Thank You Mercedes Daytona for making it a great experience. More

Service was able to order and replace the window switches. The service was excellent and on time. switches. The service was excellent and on time. More

Attempted to make an appointment to get my recall of the breaks done on my Mercedes Cargo Van. In addition, replace my right low beam replaced. I was told by the young lady in the dept that anything Sprin breaks done on my Mercedes Cargo Van. In addition, replace my right low beam replaced. I was told by the young lady in the dept that anything Sprinter/ van related having to do with recalls was not going to be looked at until November 16th. Exactly 15 days from the point of my phone call. I was then transferred to Demetre how told me that there were no appointments available until the 16th. After I addressed the issue about my initial conversation, I was told that was incorrect. I then asked if the other girl had lied and he said he was not going to answer but, I can call Jacksonville or Orlando. Both are no where near my location. IN addition I should be able to schedule an appointment where I purchased my vehicle. This is not my first bad experience with this dealer. I will NEVER recommend or purchase a vehicle from this dealer again. In summary, they have appointments available for other vehicles that are not recall work because the money is not in recall work. More

Service was great. Mike went over the service invoice so every item was clear. Work was comleted in promised tie frame. every item was clear. Work was comleted in promised tie frame. More