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Mercedes-Benz of Daytona Beach
Daytona Beach, FL
1,782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,782 Reviews of Mercedes-Benz of Daytona Beach
Verified Customer
April 20, 2025
Service is okay. No real value in being a customer there. Same as any other place but remember you’re paying premium prices here. No real value in being a customer there. Same as any other place but remember you’re paying premium prices here. More
by SolorzanoA
Employees Worked With
Michael Iafanti
April 16, 2025
I’ve been purchasing from that dealership for 20 years now. TL has been our sales associate the entire time! Amazing customer service, amazing employees! now. TL has been our sales associate the entire time! Amazing customer service, amazing employees! More
by LAURAGAINES04
Employees Worked With
T.L Kays
April 15, 2025
Best car buying/selling experience even under the unexpected circumstances. My car was in their service department for what I thought was a routine service. Come to find out, a weird feel in the driv unexpected circumstances. My car was in their service department for what I thought was a routine service. Come to find out, a weird feel in the drive I noted to be checked, turned out to be the rear differential going. 6-7k at least to repair. I drive for work, 20-30k miles a year and this car already had 114k miles on it. My service advisor Mike, has helped me take great care of my car the last year but also he knew I had been waiting to sell and understands how much I drive. He was honest about the situation, we discussed pros/cons and without any pressure I came to the conclusion that I need to seriously consider trading in. Jay my salesman helped me narrow down exactly what I wanted, heard my list of have to haves and helped me decide on a couple cars to test drive. After more discussion about what was REALLY important to me, he helped me narrow it down to one. Took a drive, loved it, was exactly what I needed for work and the GLC300 was the upgrade I really needed and wanted. Jay made it so easy to feel good about my decision. Finance worked their magic on getting me the best rate. Cutting the original rate offered in half by continuing to follow up with another other lender until they secured me the best rate possible with the lowest out of pocket possible. Huge thank you for saving me more money! Thank you to everyone at Mercedes-Benz of Daytona Beach for making what started out being an incredibly stressful day a very happy one in the end. You have a customer for life! I LOVE my certified pre owned GLC300!!! More
by Hcowell84
Employees Worked With
Jay Jamison, Michael Iafanti
April 14, 2025
It was a pleasure ordering and buying a new GLC at Mercedes Benz of Daytona. Megan is wonderful and had everything ready for us when we arrived. This is the third car I have purchased from them and th Mercedes Benz of Daytona. Megan is wonderful and had everything ready for us when we arrived. This is the third car I have purchased from them and they have always taken great care of me! More
by sandymeeks
Employees Worked With
Megen Boswell, Michael Iafanti
April 14, 2025
I purchased a 2019 Lincoln MKC with 53,000 miles from Mercedes-Benz of Daytona Beach on January 31, 2025, for $19,999. While I was initially pleased with the buying process, what followed was deeply disa Mercedes-Benz of Daytona Beach on January 31, 2025, for $19,999. While I was initially pleased with the buying process, what followed was deeply disappointing. I was out of town from February 5 to March 2, and the vehicle remained parked in my garage. After returning, I drove it for about 1,200 miles between March 3 and April 6, when the check engine light came on. I brought the vehicle to the Lincoln dealership just down the road from Mercedes-Benz for diagnostics, and multiple codes were detected as P0304, P0316 cylinder 4 misfire, engire misfire, etc. They recommended the engine block to be replaced — an $11,113 repair. What’s more concerning is that the Lincoln service advisor pulled a report showing that the same diagnostic trouble codes had been detected right before I purchased the vehicle, while it was still under Mercedes-Benz of Daytona Beach’s ownership. This was never disclosed to me at the time of sale, despite I had requested all the service records and vehicle history. All I was provided with was a copy of Carfax which doesn’t include the material detect described above. I returned to Mercedes-Benz and spoke with used car Sales Manager Bob multiple times to either cover the cost of the repair or take the vehicle back, considering the defect existed prior to my purchase. Unfortunately, he refused to take responsibility. As a licensed dealer, customers depend on their honesty and integrity to provide vehicles that are safe, reliable and transparently represented. Failing to disclose a known engine defect, or should have known the engine defect is a serious breach of that trust, or a breach of Florida law. It’s extremely disappointing to experience this kind of lack of transparency and unwillingness to stand behind the vehicles they sell. I don't recommed this dealer to anyone. More
by LIng
Employees Worked With
Jay
