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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
956 Reviews

956 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 23, 2025

Mike was great. Extremely helpful With every thing I needed. I appreciate his help in getting all the parts for the car More

by Snits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

May 23, 2025

Dealership was efficient. I waited for my service in the customer lounge. The lounge was stocked nicely with snacks. My vehicle was ready in a reasonable time. More

by Meow1471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2025

The service person I worked with was very nice. The place is clean. Thank you. More

by Joanne Eckhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen McLaughlin, Sales, Outstanding
May 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello Joanne, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2025

We have been doing business with Daytona Mercedes since we moved to Florida 10 years ago, 10+ cars bought from them and we have always had them serviced there because they are honest, upfront and have alwa More

by petersells386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McLaughlin (sales) and Charles (Gabby) Davila (service)
May 22, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 19, 2025

Joe Drewes and the service technicians have maintained my vehicles to right off the assembly line conditions at each and every service over many, many years. I can count on them to advise on what is needed More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan - Service Technician
May 22, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 18, 2025

One of the worst experiences I’ve ever had Had my vehicle for 7 weeks 30 miles down the road check engine light on because the wires the spliced had melted BTW my repairs were 20K 7weeks 20K was More

by adamschribergolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

May 18, 2025

Special shout out to Metry and Tanner as they are always professional, friendly, and efficient. Great staff, clean environment. Thoroughly enjoyed the complimentary vehicle. Thank you always. More

by jesgoins17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metri
May 20, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 16, 2025

Outstanding service, friendly and professional! The service department did a fine job diagnosing our problem, inspecting our vehicle and completing the repairs. More

by taritaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 15, 2025

Garbage customer service within the service department. Car sat at the dealership for two weeks. They refused to fix my car even though it was under warranty AND mbusa sent the shop foreman instructions. I More

by Mpsurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Davila
May 18, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (386) 675-4677 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 13, 2025

No problems. Excellent job cleaning the vehicle when work was complete. Work was a little pricey. More

by forest940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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