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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
939 Reviews

939 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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October 22, 2024

The service department had my car for an entire day to perform a service A, a regularly scheduled maintenance action. Car tire pressures were all over the place when I finally got my car back even though More

by john.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

October 21, 2024

Great response and service led by Nick and the maintainers in the back. True professionals. Luxury ride backed by luxury service…. More

by philipkoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2024

Mercedes Benz Daytona is a first class dealership. The service is outstanding, and the service waiting area is the best I have ever seen. My service advisor, Charles Davila is excellent as well. More

by Danny55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Davila
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Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 20, 2024

Excellent mechanics and excellent customer service they always do a great job.very knowledgeable and professional More

by RICHVASQUEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Daytona Beach!

October 19, 2024

Always great service and customer care . All our issues and concerns are always taken care of. More

by STEVEN.GIANNINI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 19, 2024

Just a great example every time! The car was picked up for annual check up and returned same day. How can you beat that ? More

by mbhat.mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

October 14, 2024

Was kept informed at teach step of the repair process as well as reasoning for delay in completion. Very detailed and professional. More

by TKVPSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lafanti
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Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

As long as Joe Drewes is in charge, we will continue bringing our 2013 Mercedes for servicing and any other maintenance. He is straightforward, helpful and dedicated to customer service. More

by SGAP1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 14, 2024

Excellent sales, service and management staff. They pride themselves on offering the finest preowned Mercedes Benz vehicle selection in the industry! More

by David Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi David, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

Completed work on time, courteous and helpful. Waiting room was pleasant with refreshments. Appreciated extra attention to items not on checklist that needed attention to be fixed. More

by HOUSERRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles davila
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Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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