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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
956 Reviews

956 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 11, 2025

My experience at Daytona Mercedes Benz was everything expected for the servicing of my luxury auto. I particularly liked the short 1 minute video explaining exactly what was found and where the repair w More

by edmund morrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic/tech performing the service.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi Edmund, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Brought in 2021 gls 580 for compressor replacement under warranty. Loaner car ready as promised. Michael Iafonti has been our service advisor I believe since 2001. He is professional and efficient and never More

by joemote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi Joemote, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Always a great experience. No pressure and answers all the questions. Also stands behind the car after you buy it to.make sure you stay happy More

by scott.scottsimpsonlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 10, 2025

Sold me a lemon and will not do anything about it such a sad case More

by christienmonroe98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Mahone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

May 09, 2025

Great team of professionals. Excellent facility and courteous staff. They worked to fit the service into our schedule. I appreciate the Uber service to and from the dealership More

by john.l.burkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
May 12, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi John, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Great team of professionals. They exceeded my expectations and went beyond norms to make us feel comfortable. I very much appreciated the Uber service to and from the dealership. More

by john.l.burkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Always a pleasure to work with Mike. He is cordial, professional and personable. He keeps me updated and gives an accurate estimation of the time needed for the service. Highly recom More

by G8rmomret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 05, 2025

Michael has been my advisor for a long time, and he has consistently ensured that I receive excellent service. He keeps me informed of the service progress and makes certain that I receive any applicable s More

by SROY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 04, 2025

Servicer is excellent. Metry is professional and explains everything. Scheduling an appointment is very easy. The staff that manages the car washing are friendly and effici More

by capecoddee2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry
May 06, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 03, 2025

The routine service along with recall issues were all addressed promptly without any issues on my S-580. More

by HHEFLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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