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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
939 Reviews

939 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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August 23, 2024

Excellent service! Great adviser! Really? I have to write 15 words?!! Revise your survey to make it easier to respond. More

by ydickens12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2024

Mercedes-Benz of Daytona peach is just marvelous. This is the fourth Mercedes I have bought from the Daytona dealership and I am thrilled as I have been each time. Everyone is so friendly right down More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby is always wonderful. We dealt with Tanner this time and he was phenomenal.
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Aug 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 22, 2024

The dealership was aware of my needs and was courteous in our interactions. The loaner car process was seamless and delightful. I would recommend this dealership for all of your service needs and if you are More

by jebjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Jebjay, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 21, 2024

Excellent and prompt service. Service is always done in a timely manner. No complaints at all. More

by bsvolto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 21, 2024

Of the six line items that I had addressed and paid $2400 for, two of them were not fixed properly and it’s like nothing was done to them at all… Unfortunately, I drove the car to Texas so I can’t bring it b More

by Johnny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Johnny, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

August 20, 2024

I been coming there for 20 years It always is a good experience for me More

by ingemick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

August 18, 2024

Easy to work with including scheduling and responsiveness of service associates. Reasonable cost for annual service visit this year More

by sadarragh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Davila
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Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

Professional, prompt, greeting is the most welcoming. I would recommend taking your vehicle to get serviced here. More

by TREYDIMI1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

I am always impressed with the level of professionalism and expertise from Mike and Dan. Thank you guys! More

by VFASANO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 18, 2024

Have had to take it back there for a 3 time for same problem with early warning sensors More

by mchldownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who to blame
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Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

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