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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
945 Reviews

945 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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April 19, 2024

The service was excellent. I am 40 miles from the dealership. They dropped off a loaner and picked up my car at my place of work and when the service was complete, they dropp More

by plogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

April 18, 2024

They lied to me about what was wrong with my care. Unnecessary money was spent More

by joniqahudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

April 17, 2024

Worst experience and I have owned multiple MBs for the last 30 years, mostly AMG and can relate to good, bad or indifferent experiences. More

by jerradjasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby ?
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Apr 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

April 15, 2024

excellent service and work completed in a timely manner, would highly recommend and will use in the future More

by john.heim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 15, 2024

My service writer was excellent. He did a very professional job. I was a little dissatisfied when I got my car back and open the door and noticed that it was not clean very well or w More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 15, 2024

Metry is always exceptional and takes care of everything we need every time I need to send something to him. More

by JMALLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Apr 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 14, 2024

Great. Pleasant polite comfortable caring Trustworthy always trying to help smiling Makes you comfortable and Car in good hands More

by ITSMEOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

April 13, 2024

Our service rep. Michael IaFant, takes good care of our service needs. Onlywise that the MB supply chain worked better! More

by KRIS.KORBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2024

Took me in early Performed the Service That I Asked For I was Treated Well Explained Everything To me Went Home Satisfied More

by 27RICHIEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2024

Very good crew, always good service and never any issues, I love the video text showing the work that was done prior to picking up vehicle from service More

by gonz4281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jenkins, sales dept
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Apr 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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