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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
967 Reviews

967 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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April 28, 2024

My service advisor, Mike Lafanti, and service staff always goes above and beyond. I trust Mike and the service crew. More

by DianeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is essential to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2024

Service was excellent. Side not suggestion would be to review the current policy on shipping of parts to customers. I ordered a small pet and requested it be shipped to me More

by harrinn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

April 27, 2024

Placement of order for key went very Weil. Will get result next Wednesday May First. More

by frahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
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Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

DJ in sales does a great job. Highly recommend him for the best sales experience ever. More

by WALTER.CONNORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2024

Metry is great; knowledgeable, courteous, friendly. Makes helpful suggestions. Dealership is a long trip, but worth it. More

by json4cer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2024

Excellent personal service work always done in a professional manner as promised and returned timely with the work preformed as promised More

by CWICKERSHAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

April 24, 2024

Can't say enough about the service department at Mercedes-Benz Daytona. Thank you to the service manager Dan and Gabby. Excellent job gentlemen. More

by james.fancher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
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Apr 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 24, 2024

Im new to owning a (used)Mercedes. Gabby has been so kind in helping me navigate what I need to fix and when. It can be daunting but everyone I have come in to contact with has been More

by ambergravel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Report | Print
Apr 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 22, 2024

Great service including auto pickup with loaner and drop off. on time as promise and service done by next day More

by fsilva2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

April 20, 2024

Always the best! That’s how I’d describe the service I get from Joe Drewes and the best MB service technician under the star umbrella, Mike. They keep my vehicles p More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Service Technician)
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!

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