Mercedes-Benz of Daytona Beach - Service Center

Mike Ifanti is a treasure. He handles the servicing of both my MBs professionally and expertly. The Daytona Service Center is top notch. Thank you. He handles the servicing of both my MBs professionally and expertly. The Daytona Service Center is top notch. Thank you. More

I serviced my new 450 GLS on November 11, 2024 for a hard down shift between gears 5 and 4. After leaving the car for the day, I was told the transmission was out of calibration and the tech did a software down shift between gears 5 and 4. After leaving the car for the day, I was told the transmission was out of calibration and the tech did a software update. When I picked up the car my service advisor told me to drive the car a couple of days and let him know how the transmission is working. Three days later I called him and told him the hard downshift was still there. He told me Mercedes was developing new software to fix the issue. When I asked him when the software would be available, he had no idea. I contacted Mercedes Corporate costumer service to ask about the new software and after being put in touch with one of the managers, they had no information regarding new software. There best advise was to go to a different dealer. Fast forward three months to today and I took my Mercedes 450 GLS to Jacksonville for what they call the B service and I asked them to check out the issue with the transmission. After only about 4 hours my car was ready and I asked about the transmission fix and was told that was complete also. I was skeptical until I started driving home and the car drove like the new Mercedes I bought 18 months ago. Mercedes customer service was right, just go to another dealership. My advise to anyone who reads this review is whether you are buying or servicing a Mercedes don’t go to Mercedes of Daytona beach. I tried buying my new Mercedes there and walked away and best I can tell they had my car all day to fix the transmission and did nothing and then lied about new software. More

They always keep us updated on what they are doing, and we love that they pick up and drop off the car. Of course, clean it as well. we love that they pick up and drop off the car. Of course, clean it as well. More

As always before : excellent and timely service, professional advice -could feel, they care about customers (Michael Infant), excellent communication, super clean environment professional advice -could feel, they care about customers (Michael Infant), excellent communication, super clean environment More

Have been a customer for at least 30 years. Have always received service above and beyond. Service underwriter, Michael Iafanti , goes out of his way to insure that the service is carried o Have always received service above and beyond. Service underwriter, Michael Iafanti , goes out of his way to insure that the service is carried out as expected. More

Fast friendly service. Entire service team was awesome. Nicholas was very professional and attentive to my needs. Entire service team was awesome. Nicholas was very professional and attentive to my needs. More

Metry and Dale are the vendors I’ve dealt with in my 20 years at FedEx. Please give these guys a huge pay raise and a bonus. years at FedEx. Please give these guys a huge pay raise and a bonus. More

Service was good they care about customers. They gave us the loaner and they communicate to us what need to be done with our cars. They gave us the loaner and they communicate to us what need to be done with our cars. More

My service advisor was very helpful and fully explained the services performed and what if anything needed to be addressed. the services performed and what if anything needed to be addressed. More

Great service and pick up. Only 41,000 on my car? Surprised some no warrantees? Only 41,000 on my car? Surprised some no warrantees? More