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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
947 Reviews

947 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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February 22, 2024

Excellent service and honest accountable staff. Top notch treatment from check in to on the way home. Dan Barber, Joseph Drewes and company always take great care of us. More

by MLF rank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Mahone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2024

My service representative Joe was fantastic. A great pleasure to work with. Joe was very professional and very clear on service pricing and turn around times. More

by Rgvanren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 19, 2024

Courteous staff the facility was clean and modern. I was treated well I had a good experience More

by jumbo7
Recommend Dealer
Yes
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Feb 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2024

The staff was very friendly and professional during my visit. They also kept me informed on any additional services my car required. Joe Drew's was my service tech and he was extremely helpful in getting More

by jsbalcom0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2024

The pickup and delivery service was outstanding. They were on time and kept me informed during the process. More

by Bobberyhill1959
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

Very professional They were very accommodating to letting me drop it off early. He explained exactly what they were going to do and how long it would take. And so it happened, just like that. More

by Dutcherfaye
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2024

Easy to schedule fast and excellent workmanship I love having my car serviced at Daytona Mercedes More

by tgarrison
Recommend Dealer
Yes
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Feb 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 15, 2024

Bad service never experienced this and I been here plenty times , I was taxed awful More

by Neschia91allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 14, 2024

Fixed the problem with the noise now my rear seat won't go down. all this seemed to occur after servicing the car. More

by KCOBIAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we truly appreciate your honest feedback. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 12, 2024

B5 check up done. Thank you. Good job. Good service. Nice people but they need to smile more. More

by dianejohndecarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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