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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
947 Reviews

947 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 20, 2024

Excellent service and fast response to my needs and Mike service manager brought to my attention a serious repair need. All involved were extremely helpful. Jim More

by J-ADOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 19, 2024

Dealership is very customer satisfaction oriented. They worked diligently to fix an illusive problem until resolved. Customer inconvenience was minimized. More

by LTCOMMSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 18, 2024

It is always a pleasure to work with Nick and all the staff at MBDB!! Everyone is so friendly and goes out of their way to make you comfortable and welcome! More

by greenseagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2024

Daytona Mercedes is the best. Very friendly!! They fixed a recall , offered to give me a loaner and offered to pick up and deliver my car if needed. More

by kbsulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz , service dept
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Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2024

My service representative, Metry, is wonderful. Always a pleasure to work with and very accommodating. More

by kmadole26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 17, 2024

Great service Rep and very through person, can’t say enough about the care and time taken to keep me informed. More

by BARBARA913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 17, 2024

Joe D. Is the consummate professional. Calm, cool and collective. His knowledge of the brand is outstanding! More

by Ruby Lips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 17, 2024

Easy check in. Work done quickly. Had time to look at some of the preowned inventory. More

by windward0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 16, 2024

Mike is great to me and my wife’s MB by getting the problem fixed and getting my car back to me. Best service adviser I ever worked with. A great asset to MB. More

by SHP.32132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier is great
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Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 16, 2024

The dealership is always clean and the service advisors are always very helpful I was taken home during service it was going to be a few hours and then picked up to pick up my car when finished. It was a More

by cpdemartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetri
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Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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